OLC Team

 

Kathleen Ives

Kathleen S. Ives , D.M.
Chief Executive Officer and Executive Director
Kathleen S. Ives, D.M. has worked in online technology for over 20 years and is currently the Online Learning Consortium's Chief Executive Officer and Executive Director where she oversees the organization's strategic direction.  Dr. Ives assumes this leadership role after serving as interim CEO and Executive Director since October 2013.  Additionally, she serves as faculty for the Institute for Emerging Leadership in Online Learning (sponsored by Penn State and OLC) and on the Leadership Advisory Board for the Center for Learning Innovations & Customized Knowledge Solutions (CLICKS).

Formerly, Dr. Ives oversaw all forms of alternative instruction at Quinsigamond Community College in Worcester, MA (distance learning, accelerated programming). She serves as adjunct faculty for University of Phoenix, Denver-based American Sentinel University, and Bay State College in Boston. 

Dr. Ives began her career at CBS and helped to develop the service that evolved into Prodigy. She then spent fourteen years designing and implementing consumer online information services, first at AT&T and then at Verizon where she spearheaded the development of the nation's first online Yellow Pages product, now called superpages.com. Dr. Ives has degrees in communication, communication management, and organizational leadership from the University of California at Davis, the University of Southern California, Annenberg School of Communication, and the University of Phoenix-Online, respectively.

Sandi Fecteau

Sandi Fecteau , M.B.A.
Chief Financial Officer

Sandi Fecteau serves as the Chief Financial Officer for the Sloan Consortium. She possesses entrepreneurial financial expertise in Fortune 500, private and non-profit settings. Prior to coming to the Sloan Consortium, Ms. Fecteau worked as a consultant; advising start-up companies in all aspects of accounting, finance, business, and strategic planning. Prior to consulting, Ms. Fecteau served as controller for Verizon’s Electronic Commerce Services, where she served as a member of the leadership team, as well as directed and managed all aspects of accounting, financial planning/budgeting and analysis, measurements, billing and collections, and policies and procedures for this start-up electronic commerce business. Ms. Fecteau earned her M.B.A from Bentley College in Massachusetts.

Thomas Hargis

Thomas Hargis
Chief Operating Officer
Thomas Hargis is a media, publishing and information industry veteran with more than 20 years of experience in domestic and global markets. Through his career, Tom has held senior positions in sales, marketing, product development, business development and business operations for Comtex, Infoseek, Stratfor, YellowBrix, Worldspace, and has served in the United States Marine Corps infantry. Major clients of his consulting practice include Iron Mountain, The Christian Science Monitor, and Verizon/MCI, among others. 

Christine Hinkley Christine Hinkley
Director, Conferences
Christine Hinkley has worked in sales and marketing for over 25 years. She currently serves as The Sloan Consortium's Director, Conferences. In this capacity, Christine, in conjuction with the Associate Director, Conferences and the Corporate Relations Representative, provides direction and leadership toward the planning and implementation of Sloan-C's three annual conferences. Formerly, Christine assisted with Sloan-C's conferences as part of her duties as Business Development Manager at The University of Central Florida's Division of Continuing Education. Christine's sales, marketing and business development skills were honed through the years in the transportation and medical fields, where she served in various sales and product management roles for Roche Molecular Diagnostics, Baxter Scientific Products, REMEL Microbiology, and CF AirFreight. Christine is a graduate of the University of Iowa with a B.B.A. Business Administration- Marketing.
Sandra Coswatte

Sandra Coswatte
Director, Institute
Sandra Coswatte has worked in higher education over 15 years and currently serves as the Director of the Sloan-C Institute. She has worked with Sloan-C since 2008 in a variety of positions such as workshop facilitation, mentoring, production, and social networking. Former work experience was gained at West Virginia University, Lesley University, Wentworth Institute of Technology, University of Phoenix and Urban College of Boston Sandra has earned a B.A. in psychology and a M.S. in Community Agency Counseling from California University of PA as well as a M.A. in Higher Education Leadership and Administration from West Virginia University.

Marcia Boyd
 

Marcia Boyd
Director, Membership

Marcia L. Boyd has held several key positions in management, marketing, membership, business development, sales, business retention, and customer service for the last 28 years. Prior to joining OLC, Ms. Boyd served as Membership Strategist for the American Society of Civil Engineers. Working with over 1,300 regional, state, and local Section and Branch leadership, Ms. Boyd was responsible for coaching and motivating local leadership and developing membership strategies, tools and resources for their use.

Ms. Boyd has also served as a membership executive with the American College of Physicians, and as Director of Membership for National Association of the Remodeling Industry and National Council on Aging.

As the principal of the marketing firm, Smart Outsource Solutions (SOS), Ms. Boyd had been directly responsible for an array of business, marketing, and brand enhancement strategies for both the private and nonprofit sector. She also has extensive experience in team building, member acquisition and engagement, and volunteerism.

Heather Fidalgo
 
Heather Fidalgo
Director, Member Services
Heather Fidalgo has been a consultant for Sloan-C since 2009, and currently serves as Director, Operations. She holds a BA in Communications, with dual concentrations in Public Relations and Journalism. Heather worked in the Marketing/Communications field for ten years prior to making the move to online education.
Jean Frederick

Jean Fredrick M.B.A.
Director, Marketing
Jean Fredrick   has over 20 years’ experience in online marketing, product development and project management. Jean is currently the Director, Marketing for The Sloan Consortium, focusing on the growth of a multitude of core services and product initiatives. Jean previously served as Executive Marketing Director for The Kelsey Group, a strategic research and analysis leader in online directories and local media. Prior to this, Jean was Marketing Manager for Verizon’s online yellow pages team leading the successful creation and launch of today’s Superpages.com. As a marketing consultant, Jean has worked on projects for Stratfor, focusing on geopolitical, economic, political and military information services, and YellowBrix, focusing on data analytics and contextual advertising. Jean holds a BS in Business Administration from Emmanuel College in Boston and an MBA in Marketing from Post University in Waterbury, CT.

Kathryn (Katie) Fife

Kathryn (Katie) Fife Schuster
Associate Director, Conferences
Katie Fife Schuster is the Associate Director, Conferences for Sloan-C. In conjunction with the Director, Conferences and the Corporate Relations Representative, Katie provides direction and leadership toward the achievement of Sloan-C's annual conferences. Proir to her current role, she held the position of Director of Online Learning for Sloan-C and managed the planning, development, and production activities of the workshop program. She has also been Sloan-C's Director of Publications. She has experience from her years in the publishing industry prior to joining Sloan-C and holds a BA from Tufts University in anthropology and Spanish.

Joanna Tong

Joanna Tong
Associate Director, Marketing
Joanna Tong first joined the Sloan-C Consortium in 2006 as a Marketing Coordinator. Now as Associate Director, Member Service, she manages activities involving memberships and retention, online workshops, teaching certificates, and conferences. Joanna also publishes the Sloan-C View, member, College Pass, and conference, newsletters. She graduated with a B.S. in Marketing from Bentley College in Waltham, MA. Prior to joining Sloan-C, she was the Marketing Assistant for the Boston General Office of New York Life Insurance Company.

Gail Sullivan

Gail Sullivan
Associate Director, Customer Service
Gail Sullivan joined The Sloan Consortium, Inc. in the fall of 2006. In this capacity, Gail is primarily responsible for processing the registrations for membership, workshops and conferences as well as resolving issues raised by workshop participants and members. In her capacity as the assistant to the Director of Online Education, Dr. Kathleen S. Ives, Gail is the secondary contact person for our workshop facilitators. She is also responsible for fulfilling requests for publications. Gail has a Bachelor of Science degree from Northeastern University in Personnel and Industrial Relations and has been involved with Higher Education for approximately ten years.

Cathy Arreguin

Cathy Arreguin
Instructional Designer

Cathy Arreguin is  an online educator and educational technologist, most recently working with San Diego State University, Department of Educational Technology,  providing support and instruction for various SDSU EDTEC graduate courses and projects focusing on the effective implementation of online learning technologies in the classroom and workplace. 
As an educator and consultant with a 20+ years in both K12 and non-profit work, she’s  developed and implemented curriculum, training and educational media for both children and adults. She particularly enjoys coaching educators in applying effective instructional design principles and strategies to both in-class and online learning environments and activities.
Cathy has been a consultant with Sloan-C since 2008 and currently serves in the areas of workshop facilitation, production, content development, Certificate participant and mentor support, and as part of the Research Symposium team.
She has a B.A. in psychology from UCLA and a M.A. in Educational Technology from San Diego State University.

Kristen Bourgault

Kristen Bourgault
Instructional Designer
Kristen Bourgault is an instructional designer with a special talent for facilitating the development of high quality online courses and programs in higher education. Her work has helped to jump start and reinvent online degree programs at Simmons College, Lesley University, Quinnipiac University and American Sentinel University. She holds a firm interest in the next generation of online teaching and learning, with a focus on gamification, social media, and student engagement. She earned her MS in Instructional Design from Capella University, complemented by a BS in Web Design and Development from Simmons College.

Holly Rae Bernis-Schurtz

Holly Rae Bemis-Schurtz
Instructional Designer
Before joining the Sloan Consortium, Holly Rae Bemis-Schurtz, M.A. served as an educational technologies specialist, instructor, and an online course quality mentor at New Mexico State University. She has worked with both K-12 educators and higher education faculty to integrate new, emerging and social technologies. She has designed and developed programs and courses for learners of all ages, from kindergarten yoga to First Year Experience courses. Since 2007 she has focused on preparation for online and blended educators with a special focus on social media integration. Holly has been facilitating and supporting Sloan-C workshops since 2009 and currently supports the Institute as a Workshop Producer and workshop facilitator.

Jessica Donahoe
 
Jessica Donahoe
Technical Operations
Jessica Donahoe provides front end development as well as technical and administrative support to the Technical Operations team. Her primary interests include site usability improvement, research, and development as well as conference and virtual conference support and administration. She liaises between the Technical Operations team and other business areas of Sloan-C.
Zeren Eder

Zeren Eder
Instructional Designer
Zeren Eder, along with producing workshops for Sloan-C, teaches online classes at University of Phoenix and in seat courses at the Orlando branch of Colombia College. She completed her education in Turkey where is originally from. She has an AA degree in Tourism Hotel management, BA on Education with emphasis on English, MA in Linguistics and holds ABD status in English Literature.

 

Kate Hernam=ndezKate Hernandez
Board Clerk and HR Manager

Kate is the Human Resources Specialist for Sloan-C. She has been working in Human Resources for fifteen years in the non-profit, heath care, and engineering fields with a focus on employee relations, engagement, benefits implementation, and payroll. She received her PHR Certification in 2010 and is a 1998 graduate of Regis College with a BA Communications and Biology.
Laurie LulowLaurie Lulow
Conference Specialist
Laurie provides professional consulting services to Sloan-C as a Conference Specialist in connection with Sloan-C’s Conferences. As the Conference Specialist she works closely with the Sloan-C conference team and provides operational support specifically in regard to conference customer service and management of exhibitors and sponsors.  Laurie graduated from Colorado State University with a Bachelor of Science in Business Administration.
Matt NorsworthyMatt Norsworthy
Business Development Representative
Matt Norsworthy is a Business Development Representative for The Sloan Consortium. He is responsible for establishing new memberships with institutions and working with existing institutions to meet their professional development needs in online and blended learning. He also serves as a Layout Editor for The Sloan Consortium’s, Journal of Asynchronous Learning Networks (JALN), in preparing articles and issues for both print and online publication. Matt has been teaching English, Film, and Humanities in both online and traditional classrooms for over ten years. He has a Masters of Liberal Studies in English and an MFA in Creative Writing, and he is currently working on his dissertation for his doctorate in Higher Education and Organizational Change from Benedictine University.
Robert Pope

Robert Pope
Technical Operations
Robert Pope consults with Sloan-C providing expertise in PHP and Drupal development.  His primary focus is on making the Sloan-C website usable and enjoyable for members and staff.  Robert also works to integrate the various technologies used at Sloan-C into a more cohesive user experience.  He provides a wide range of expertise in leveraging technology as a force multiplier for businesses, non-profits and the military sector. 

 

Peter SheaPeter Shea
Online Learning Editor in Chief

Dr. Peter Shea is Associate Provost for Online Learning and Associate Professor in the School of Education and the College of Computing and Information at the University at Albany, State University of New York.  His research focuses on the development of communities dedicated to learning in online environments.  He has published widely on this topic in journals such as Computers and Education, JALN, Internet and Higher Education, The Journal of Educational Computing Research, Interactive Learning Environments and others. He is past director of the SUNY Learning Network, the online education enterprise of the 64 campus and 400,000 students in the SUNY system. Peter's research has been supported by the US Department of Education and The Alfred P. Sloan Foundation. He has been co-recipient of three national awards for online learning, faculty development and online programs from EDUCAUSE and the Sloan Consortium.
Patrick Wagner J. Patrick Wagner , PhD
Sponsorship Sales
Prior to joining the Sloan Consortium in July 2009, Patrick served as Assistant Vice-President/Director of the Division of Continuing Education (DCE) at the University of Central Florida. From 2001-08, DCE provided management services for the Sloan Consortium Annual International Asynchronous Learning Networks Conference. Relative to conference development, he develops partnerships, provides planning and negotiation of venues and contracts, brokers the utilization of partnered and outsourced services, assists with program development, implementation and financial management. Patrick has 30+ years of experience in higher education administration. He has held continuing education senior management positions in the Florida, Montana, North Dakota and Wisconsin University systems. He earned his PhD in Educational Administration at the University of Wisconsin – Madison.