Recreating the Wheel: Making Your Unit a One-Stop-Shop
Concurrent Session 7
Running the show requires no less than a Broadway production. Manage all the moving pieces in an online learning unit without breaking a sweat. Learn how NYU manages a unit with sectors in instructional design, marketing, sales, and more.
While a full-service online learning unit requires resources adapted for learning and delivery, online learning units often lacks flexibility and access to key resources normally available on-campus. Consequently, they must take on many of the responsibilities commonly assumed by others to fulfill their objectives. This session focuses on different facets of managing a stand-alone online unit--budgeting, contracting, marketing, student services, program development, faculty development, and others services and functions. The session provides you with management techniques and examples, applicable to online learning units, together with guides to collaboration with other university departments in finance, IT, the Registrar, web communications, and academic departments, among others. Learn how the NYU Tandon School of Engineering Online Learning division strategically manages several of its own services, plus ancillary resources delivered by sister university units, to maintain present programs and prepare for growth.
Identify gaps in existing resources and services to meet the needs for online programs.
Describe key components to justify necessary resources to stakeholders.
Examine how NYU's online learning unit manages different facets of services under one umbrella.
Assess the unit's main priority in increasing purely online students, and how this is implemented into each sector.
Interactive group discussions to include the below topics:
Identify effective practices for fulfilling resource needs for online units.
Assess on-campus resources for online service needs.
Outline the support needed for technology training, instructional design and general online pedagogy for academic departments and measure the resources needed too meet demand.
Discuss the preferences and differences between running an online program through an online learning unit versus the academic department. Identify benefits and disadvantages to both.
Additional questions will be taken from participants.