A Scalable Consulting Model for Global Online Course Redesign at Duke University

Concurrent Session 8

Session Materials

Brief Abstract

The Duke University Center for Instructional Technology collaborated with the Duke School of Nursing, Online Duke, and the Office of Information Technology to pilot a scalable, inter-institutional consulting model for innovative online course redesign. This model is replicated on a global course used by Duke and Duke Kunshan University students


Dr. Sophia Stone is a Senior Consultant with Duke University in Learning Innovation. She leads a range of initiatives to advance teaching excellence, consulting with faculty in programs and schools across the university, including the Global Health Institute, the Duke School of Medicine, Psychology & Neuroscience, and the Duke School of Nursing. She is currently leading a new digital education initiative in partnership with the Duke Graduate School to prepare the next generation of academic innovators, the Bass Digital Education Fellows Program, and teaches a graduate course for PhD students as part of this program: GS762: Digital Pedagogy and Learning Design. She co- leads the Duke Online Learning Collaborative Special Interest Group, and is an active member of Duke AHEAD (Academy for Health Professions Education and Academic Development). Sophia values global collaborations and managed the development of Duke’s first international online course with a partner medical school in Moshi, Tanzania. Prior to joining Learning Innovation, Sophia was a Teaching Associate Professor and co-director of the Graduate Certificate Program in Online Learning at NC State University, College of Education, and a Research Associate with the Friday Institute for Educational Innovation, where she managed online professional development programs for educators. Sophia has prior experience in online program management at Duke TIP and in academic librarianship with the NC State Libraries. She holds a B.A. from McGill University, an M.S.L.S. from the University of North Carolina at Chapel Hill, and an M.Ed and Ed.D from North Carolina State University.

Extended Abstract

The Duke University Center for Instructional Technology (Duke CIT) collaborated with the Duke School of Nursing (DUSON), Online Duke, and the Duke Office of Information Technology (Duke OIT) to pilot the development of a scalable consulting model to build capacity for instructional innovation and course redesign. The purpose of this session is to describe the model that emerged from this inter-institutional collaborative partnership including process, stakeholders, resources, results, and impact. The goal of this pilot project was to develop a consulting model that can be applied to other Duke schools or departments who plan to pursue long-term, fully online projects.

The Spring 2016 pilot project focused on a foundational course as a use case: N580: Nurse as Scholar I, which is taught online by multiple faculty each semester. DUSON online teaching faculty collaborated with a team of academic technology consultants, instructional designers, videographers, and online course builders to redesign key elements of the course based on qualitative feedback of faculty and student considerations. Duke CIT and its partners evaluated the online course and developed recommendations for improving user experience and engagement using interactive technologies. The recommendations included the integration of new instructional tools and pedagogies to promote a more interactive, student-centric, accessible, and mobile friendly course.

A consulting approach involving multiple Duke partners is being replicated on several global online courses that will be used by Duke and Duke Kunshan University students in Fall 2016, and with the Duke Global Health Institute in Spring 2017.  Initial feedback points to a positive and favorable approach for course redesign that is scalable across Duke as well as cross-institutionally (Duke and Duke Kunshan University).

Format and Audience Appeal

Format and audience engagement: The Duke team will showcase and discuss the consulting model and pilot project as well as share the design template and online teaching resources developed as an outcome of this pilot. During the discussion we will ask our attending peers to share their inter-institutional consulting approaches, including challenges they face, and we will summarize approaches and make this resource available to attendees after the conference.

Audience: This session will benefit faculty, instructional designers, education technologists, faculty development leaders, and online program administrators. Materials: Google presentation, handouts, and web links will be posted on the conference web site and provided at the Discovery session.