What Keeps You Up At Night: Putting The Accessibility Nightmares to Rest

Concurrent Session 10

Brief Abstract

Worried your institution may be sued because of inaccessible technology?  Overwhelmed and not sure where to start?  These veteran professionals will share strategies to fill your head with visions of policy provisions, commonsense standards, & professional development opportunities that will lead to sweet dreams for a long night’s rest.


Kelly Hermann is the Vice President of Accessibility, Equity & Inclusion for the University of Phoenix. She has oversight of the university's accessibility initiative, including the evaluation and remediation of curricular resources, and disability services office. Prior to joining the University of Phoenix, Kelly was the director of disability services for SUNY Empire State College where she coordinated accommodations for students. She frequently presents at national conferences, such as the Online Learning Consortium, WCET and the Association on Higher Education and Disability (AHEAD) regarding online learning and accessibility for students with disabilities. She also chairs the standing committee on online and distance education for AHEAD and was the chair of AHEAD’s standing committee on public policy from 2009 to 2013.
Craig Lamb Ph.D. joined Genesee Community College in 2013 and currently oversees the College’s online learning offerings/programs, its six regional campus centers, and the College's Media Services department. His entire higher education career has been within public colleges and universities, including positions at SUNY Empire State College, the University of Connecticut, and Plattsburgh State University. Along with his professional and administrative roles, Dr. Lamb has taught several college preparatory, student success, and academic skill development courses in face-to-face, hybrid, and online modalities for more than a decade. Dr. Lamb holds a Bachelor’s of Science in Psychology from St. Lawrence University, a Master’s of Science in College and Agency Counseling from Plattsburgh State University, and a Ph.D. in Educational Administration and Policy Studies from the State University of New York University at Albany. He was recognized in 2011 with the SUNY Chancellor’s Award for Excellence in Professional Service.
Presently, I work for Empire State College as the Director of Instructional Design. I strategically direct College wide instructional design policy and procedures to ensure courses are current and in-line with current research on best practices for online learning. I also coordinate and promote collaboration and fact finding of existing resources with other members of the College to identify gaps and opportunities and determine boundaries to increase efficiency and effectiveness. I am also an adjunct faculty member with the College, instructing a graduate course on Assistive Technology and Digital Tools. I also teach for The College of Saint Rose, a graduate course on Assistive Technology and Interactive Whiteboards and two undergraduate courses, Introduction to Computer Science and Educational Computing for the Computer Information Science program.

Extended Abstract