Outcomes from Implementing Quality Metric Guidelines into Online & Hybrid Online Courses & Programs: The Good, the Bad, and the Ugly
Concurrent Session 9


Brief Abstract
This Emerging Ideas Session will present outcomes from a 2 year, campus-wide faculty incentive program focused on improving the quality of courses and programs offered both online and in hybrid/blended online learning environments.
Through collaborative work with information technology, the teaching and learning center, academic colleges, and administrative channels, a faculty incentive grant built around providing support and training was implemented and evaluated. Outcomes from the training and incentive program are discussed, along with lessons learned on implementation of a campus-wide, monetary faculty incentive program focused on the outcomes of quality.
Presenters

Extended Abstract
This Emerging Ideas Session will present outcomes from a 2 year, campus-wide faculty incentive program focused on improving the quality of courses and programs offered both online and in hybrid/blended online learning environments.
Through collaborative work with information technology, the teaching and learning center, academic colleges, and administrative channels, a faculty incentive grant built around providing support and training was implemented and evaluated by the online learning department on our campus, spanning across multiple terms and all academic colleges. An internal quality metric developed by the campus was adopted and fully implemented throughout the 2 years of this project's reporting period.
Administrative considerations for online learning administrators, instructional designers, and LMS administrators include:
- Budgeting
- Course evaluations and metrics
- Faculty training
- Faculty feedback
- OL Staff Support
- Promotions and outreach
- Incentivizing learning
- Recognition and award, non-tangibles
- Faculty morale
Outcomes from the training and incentive program will be discussed, along with lessons learned on implementation of a campus-wide, monetary faculty incentive program focused on the outcomes of quality. Best practice findings will be provided to support colleagues who are interested in learning how to incentivize, motivate, and support faculty in both small- and large-scale online and hybrid/blended online learning programs in higher education.