Video Monitoring During Online Testing: A Game Changer for Students and Instructors

Concurrent Session 5

Session Materials

Brief Abstract

This session addresses the challenges associated with academic integrity during online testing. Video monitoring has leveled the playing field for students and instructors using web-cam technology to create a proctored setting. A literature review of online cheating, technology tools and the impact on grade-based learning outcomes will be presented.

Presenters

Andrea M. Nelson PT, DPT, GCS, CLT earned a Bachelor's Degree in Psychology from Florida State University, a Master of Science Degree in Physical Therapy from the University of Alabama at Birmingham and a Doctor of Physical Therapy Degree from the University of South Alabama. Practicing physical therapist for 20 years specializing in orthopedics and lymphedema therapy. Received her Geriatric Certified Specialist designation from the American Physical Therapy Association. Has worked the last 10 years at Andrews Institute Rehabilitation in Florida. Currently employed as a full-time faculty member in the Health Sciences and Administration Department fully-online Health Sciences Program at the University of West Florida.
Earned a Bachelor's Degree in Science from The Ohio State University and a Master's Degree in Business Administration from Cleveland State University. Employed at the Cleveland Clinic Foundation in Cleveland, Ohio for 20 years. Professional roles at the Cleveland Clinic Foundation included Respiratory Therapy supervision, Department Administrator for Neurosurgery and Neurology, and Commercialization Officer. Prior experience also includes hospital administration at The Ohio State University Medical Center and Executive Search for healthcare programs in higher education. Currently employed as a full-time faculty member at the University of West Florida in the Health Sciences and Administration Healthcare Administration Program and working to complete a doctoral degree program.

Extended Abstract

This presentation will focus on the use of web-cam proctoring as an emerging technology to discourage cheating online. Many students believe the use of open resources is not considered cheating during an online exam. Other examples of online cheating methods include using another person to take an exam, receiving answers from another student who already took the exam, claiming “tech issues” in order to view the exam questions, using personal technology such as phones or other electronic devices to look up answers when prohibited, and purchasing test questions online.

Instructors are constantly working on new methods to combat online cheating. These methods can be simple or quite complex. They can be implemented at the beginning of a course or during testing. Methods commonly used by instructors as deterrents include randomizing test questions, limiting backwards motion during an exam, time-reduction of individual questions, use of a lockdown browser, creating new test banks each semester, and using webcam or in-person proctoring.

The focus of this study was a language-based course, which involved a high level of memorization, and therefore exam answers could be easily found online. Web-cam proctoring technology tools are an effective deterrent to multiple methods of online cheating. This tool was implemented after providing students with proper preparation in web-cam testing directions, the use of a web-cam practice quiz, and appropriate video feedback. This ensured that students were using the web-cam technology effectively prior to the graded exam.

This presentation will begin with an interactive survey to determine audience experience with online cheating and the use of technology tools to combat online cheating. Participants will learn methods to effectively implement this technology in the online classroom. In addition, participants will experience a real-time demonstration of the technology from both the student and instructor perspective. Initial results of pre and post grade-based learning outcomes will be presented.  Slides, handouts and web links will be provided during the presentation.