Breaking Down Barriers Between Buyers and Sellers

Concurrent Session 3
Streamed Session

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Brief Abstract

With so many different educational technologies out there, how do institutions cut through the clutter and intentionally select products that will produce impact? What are the best and worst practices of the vendors that approach you? What should all vendors know in order to improve? And conversely how do vendors identify and approach the right people at institutions? What are some easy changes institutions could make to be better customers?

In this session, attendees will hear from a panel of decision makers at institutions and technology vendors who will discuss their approaches on evaluating and selecting education technologies.


Mike Olsen is the Founder & CEO of Proctorio, an online proctoring company that uses machine learning and facial recognition technologies to validate student activity and identities in computer-based learning environments. Dubbed an “Artful Hacker” by PC Magazine and named one of Arizona’s "35 Entrepreneurs Under 35” by the Arizona Republic, Mike is a leader in creating educational technology that protects student privacy while increasing the value of online degrees. As Lead Research Software Engineer for ASU Online, Mike helped develop one of the world’s premiere online educational systems. Having graduated from Arizona State University with degrees in Aeronautics and Software Engineering, Mike has a reputation for disrupting old paradigms and increasing student success in digital classrooms. Mike is an adroit and dynamic speaker with a global perspective on cybersecurity and data protection. He recently spoke before an international audience at the OEB Global Conference in Berlin on the implementation of the General Data Protection Regulation (GDPR) in Europe. As a prominent member of the Phoenix startup community, Mike enjoys discussing his experiences as a founder, innovator, and leader. Mike is actively engaged in research and discussions on data security and protecting student privacy.
In his 12 years at eXplorance, Mr. Anderson has assisted hundreds of clients with their course evaluation and institutional survey & assessment needs. Jeff's product and industry knowledge was built in his years forming and directing eXplorance's Quality Assurance and Customer Support organisations. Through that experience, he gained expertise which is now used to help inform and onboard new clients with eXplorance's Sales department.
David Lindrum is the founder of Soomo Learning, home to a merry band of innovative curriculum developers who collaborate with college educators to improve course outcomes. David has worked with instructional designers and faculty at hundreds of schools to develop and evaluate countless pedagogical strategies. Today he designs courses, mentors course designers, and asks everyone who will listen, “how will this help students and how will you know?” David is always open for recommendations on a good place to find breakfast.
Dr. Luke Dowden is the founding Director of Distance Learning at the University of Louisiana at Lafayette, where he has served for 8 years. He is an alumni of the OLC Institute for Emerging Leadership in Online Learning (IELOL). In 2014, Dr. Dowden received the Bruce N. Chaloux Award for Early Career Excellence in Online Education from OLC. He excels in areas of online program development, accelerated learning pedagogy, fiscal management of an online learning enterprise, faculty professional development and change management.
Emma Zone has been leading and teaching for nearly 20 years. Emma specialties include faculty experience and classroom engagement strategy, faculty operations and development, instructional quality processes, co-curricular support, and faculty-student engagement. Emma has experience driving cross-functional collaboration to impact student success. In addition, Emma has experience leading and supporting large scale courseware and digital tool implementations, and she shares in the national conversation on leveraging innovative technology in large, complex educational organizations. Emma has teaching experience spanning the secondary, community college, and university levels. She has been long-committed to discovering, applying, and supporting innovation in the classroom to impact meaningful change for students and faculty. Emma earned her BA in English Language and Literature from the University of Michigan, MEd in Curriculum and Instruction from the University of Illinois at Urbana-Champaign, MA in English from DePaul University. She also holds an Ed.D. in Educational Leadership. Emma's professional interests include student success initiatives, faculty engagement and development, scaling and supporting educational technology solutions, and leadership development. When she is not tweeting, writing, or presenting about teaching and learning, edtech, and higher ed, you will find Emma shuttling her kids to their various activities or taking her rescued lab mix on long walks.

Extended Abstract