The “Dark Side” & “The Force” of Academic Support
Concurrent Session 1
Faculty support professionals have varied roles, responsibilities and reach. We will explore the who and what of faculty support professions and share techniques to stay away from “The Dark Side” and inspire “The Force” that builds awareness and supports change for improved teaching and student learning in higher education.
During the ID2ID 2017 cohort sponsored by Educause and Penn State, there was extensive conversation within the group’s Google Community around the theme of “What Do We Do and How?” It is clear from the dozens of comments that the field of faculty support for teaching and learning, especially as it relates to digital tools and online and blended learning, is varied. Drawing on sources such as Inside Higher Ed’s 2017 article “Boosting Faculty Buy-In For Online Learning”, “Instructional Design in Higher Education” by Intentional Futures, Hall and Hord’s “Implementing Change: Patterns, Principles, and Potholes,” and Rogers; Diffusion of Innovation theory, the facilitators will lead participants in a collaborative presentation which will lay out responsibilities of faculty support team members (FSTM) and their roles in their institutions. The workshop will focus on topics including: Evolving and emerging roles, perceptions of support (ID, technology, etc.), advocating in the face of resistance, communicating with others at the institution, as well as methods to promote growth and development in these areas.
Participants will come away from the education session with methods, techniques and ideas to overcome organizational, interpersonal and/or intrapersonal barriers, specifics about how those at other institutions support faculty members, strategies for serving as advocates for technological innovation in support of improving distance education and the basic research to encourage faculty to use available support personnel and services. Participants gain practical information for developing a plan to harness "The Force" in their institutions.