Five Steps to Launching a Successful All-Inclusive Digital Access Program

Concurrent Session 8

Brief Abstract

Take a deep dive into creating an all-inclusive digital access program at your institution to offer students an affordable, individualized, and quality education. Learn from Columbia College’s successful move to providing their student's free textbooks and eTexts with no fees.  Presentation will address the opportunities and challenges to moving to an all-inclusive model.


Sponsored By


Piyusha Singh has worked in online education in various roles including a faculty member, chair and associate dean. Currently she serves as the Interim Provost and Vice President of Online Education at Columbia College where she provides leadership for all of Columbia College’s online education initiatives. She has lead an overhaul of the College’s online program, including a transition to inclusive access program. She holds a PhD in Public Policy and Management from Carnegie Mellon University and a B.A. from Mount Holyoke College.

Extended Abstract

Higher ed institutions have faced a longstanding discussion of how to offer access to an affordable, individualized and quality education. Now go beyond just talking about it and take a deep dive into creating an all-inclusive digital access model at your institution to ensure affordable content for all your students.


Join Columbia College to discover what they and other cutting-edge educators and technologists in higher education have proven out. Learn from their successful shift in moving beyond the exclusionary bounds of proprietary texts to providing their student's free textbooks and eTexts with no fees.


This Education Session will showcase how to leverage emerging strategies and technologies to help educators reinvent the traditional concept and bring course materials back into the teaching and learning environment. Participants will gain practical guidance and demonstration on how to structure an institutional-wide model to foster a learning environment that is more inclusive, accessible, and equitable at every level of the process. Resulting in supporting individual student success, increasing class retention, and graduation rates.


Discover the five steps Columbia College used to launch and manage their successful all-inclusive digital access program. Topics to be explored will include determining operational logistics, managing content curation, infrastructure systems, cost, and scalability. Participants are encouraged to share out and engage in open discussion of their unique institutional challenges and goals providing an opportunity to pinpoint implementation best practices to bring back to their institution.

Learning outcomes from this the session will include:


  • Identifying institutional stakeholders

  • Steps for systemic change

  • Determining content quality and sustainability

  • Timeline for program rollout

  • Analysis of cost model variations


Participants will learn the practical steps to build an all-inclusive access course materials implementation strategy during the presentation section and be able to create working plans for project teams, roles, cost models, and timelines that meet the unique needs of their institution.


Applicable deliverables will include the following handouts:

  • Inclusive Access Implementation Worksheet outlining procedural steps

  • Case Study Cards

  • Learning Materials Rubric and Scorecard

  • Session Report Out Shared Documentation


This session is structured for individuals who are seriously considering or ready to take the next step in providing an all-inclusive digital access program at their institution and are looking for best practices in implementation. We look forward to your  joining us!