Strategies for Supporting & Advising Students

Track : Online Management

Levels : Intermediate,Advanced
Eligible for Online Teaching Certificate elective : Yes

Online and blended education programs create additional opportunities, challenges and roles for Student Services. How are your students doing in their online and blended courses? What challenges are they facing? As campuses reach out to students through new web interfaces, technologies, and portals, such services also improve access for face-to-face students. This workshop addresses these new roles and provides best practices, sustainable solutions, and transformations made possible through technology for student advising and support.


Learning Objectives

  • Identify research-based best practices to connect with, advise and support students

  • Describe how various technologies and online social media services can be used for advising and support


Prerequisite: None



This is an asynchronous, week-long workshop which will begin on a Monday and end on the following Sunday. The workshop will require approximately 6-8 hours of work, including reading research-based articles, viewing presentations, engaging in online discussion forums, and submitting assignments. Total length of time to completion: 7 days.


Who should attend?

Student services staff

Online program administrators


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Refund Policy
If you register and pay for a OLC workshop and are unable to enroll (due to personal schedule conflicts, illness, etc), we will be happy to apply your payment to another OLC workshop in the same calendar year upon your written request to No refunds will be given.