Improving Quality At All Levels in Higher Education Institutions
Concurrent Session 7
Since its founding, the Online Learning Consortium has had as a foundation the Five Pillars of Quality Online Education. The Pillars have long signaled that quality and excellence matter and a focus on quality is an eternal quest. In 2011, OLC launched its first quality scorecard. Since then, the OLC team has listened to you and continued to build additional scorecards to meet your needs. The most recent addition to OLC’s “suite” of quality scorecards, which we are showcasing during this session, is the Quality Course Teaching and Instructional Practice (QCTIP) scorecard.
Jennifer Mathes, Ph.D serves as the Chief Executive Officer at the Online Learning Consortium. In this role, she provides the strategic direction for the organization and supports the development of key projects and programs to support OLC members. Dr. Mathes has 25 years of experience in both public and private education where she has continuously supported digital learning initiatives. In addition, Dr. Mathes is the author of the ICDE Report Global Quality in Online, Open, Flexible and Technology Enhanced Education: An Analysis of Strengths, Weaknesses, Opportunities and Threats (2019) and co-editor of the OLC Quality Scorecard Handbook: Criteria for Excellence in Blended Learning Programs (2017). She continues to write and present on key topics in online, blended and digital learning.
Kaye Shelton, Ph.D. is a Professor of Educational Leadership in the Center for Doctoral Studies in the College of Education at Lamar University. Previously as the Dean of Online Education for Dallas Baptist University, she led the development and ongoing operations of their online education programs with over 55 majors and degrees offered fully online. She is certified as an online instructor, teaching online since 1999, and also an online education consultant. Winner of the both the Blackboard and eLearning exemplary online course awards, she has published over 40 articles and book chapters in the field of online education, including a coauthored book entitled An Administrator's Guide to Online Education. Dr. Shelton was also awarded a Sloan-C Effective Practice award for her research on the Quality Scorecard for the Administration of Online Education Programs, the John R. Bourne award for Outstanding Achievement in Online Education and the NCPEA Morphet Dissertation award. Dr. Shelton has been involved with research in online education since 1997 and has spoken at numerous conferences and workshops and advised peer institutions regarding the creation of an online education program and best practices for teaching online and faculty support. Recently, Dr. Shelton has been involved in the national and international use of the OLC Quality Scorecard for the Administration of Online Programs as it has been adopted by institutions in Latin America. She is also an Online Learning Consortium Quality Scorecard program evaluator and teaches workshops regarding its implementation.
Dr. Karen Pedersen has a long history serving in various administrative positions in both public and private higher education institutions and is currently in the role of Dean for Global Campus at Kansas State University. Previously she worked as the Chief Knowledge Officer for the Online Learning Consortium (OLC) where she served as a thought leader and fostered initiatives related to learning innovation, quality enhancement, leadership development, and institutional transformation. She has expertise leading award-winning online and off-campus units, working with faculty institution-wide, expanding partnerships, engaging cross-institutional academic operations, and pursuing integrated marketing solutions to realize significant enrollment growth and retention outcomes. Other experiences include serving on the launch team for a competency-based education initiative, leading a system-wide enrollment management transformation, and building academic collaborations in Singapore, Hong Kong, Indonesia, Malaysia, and Brazil. Prior to starting her administrative career, Pedersen served as a faculty member at the University of Nebraska. She holds bachelor of science and master of science degrees from the University of Nebraska-Lincoln and a doctor of philosophy degree from Oklahoma State University.