Defining Quality Proctoring With Measurable Results & Improved Student Outcomes

Concurrent Session 2

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Brief Abstract

How do you know that your online proctoring solution is working? How do you define quality online proctoring? We define it as delivering positive, measurable results for partners and better outcomes for students. This session will explore the metrics that matter most in online proctoring and offer a sneak peek of real-time data available through our new exam reporting dashboard.

Presenters

Jarrod pioneered the online proctoring industry in 2008 when he founded ProctorU and created a patented proctoring process that is now used worldwide. Under his leadership, ProctorU has become the largest provider of online exam security in the industry. Jarrod has been a prominent advocate for academic integrity, specifically working with the US Congress and Department of Education on the issue of financial aid fraud. He is a sought after speaker in the areas of education technology, online proctoring, academic integrity and identity verification, and is active in many industry associations. Jarrod has been listed by The Birmingham Business Journal as one of Birmingham’s Top 40 Professionals Under 40 and named one of the 20 people to Lead Birmingham in the next 20 years by BHM Biz Magazine. As a former student of the University of Florida, he has been honored four consecutive times with the Gator 100 award.

Extended Abstract

How do you know that your online proctoring solution is working? How do you define quality online proctoring? How does your proctoring vendor define it? We define it as delivering positive, measurable results for partners and better outcomes for students. In this session, we’ll explore the online proctoring metrics that matter most to administrators and individual faculty members. Things such as, what are the most common ways that students try to cheat on exams, how many students brought unpermitted materials to their exam, how many times did a proctor intervene during suspicious events, how many of those interventions turned out to be a cheating incident, how long did students spend on exams, how many and what kind of technical issues students encountered, and how satisfied they were with their proctoring experience.

We’ll present true examples of how universities have used these metrics to make business decisions and how faculty members have used the metrics to adjust their exam strategies. We’ll also give attendees a sneak peek at our new real-time exam reporting dashboard, available to every administrator and faculty member with exams proctored by ProctorU. Our goal is to provide full transparency into what occurs during exam sessions with data that many institutions have never had access to before.