Humanizing Online Learning
Pre-Conference Workshop Session 1

Brief Abstract
During this workshop we will delve into humanizing online learning, what it is, why it’s important, and how it is critical to student learning and institutional success. In addition to the examination of different aspects of the topic, we will create actionable items based on research and applied effective practice for faculty, staff, and administrators to take back and implement in blended and fully online learning environments as well as creating a culture of humanizing online teaching practices.
Presenters


Extended Abstract
Over the last two decades, a common misperception of online learning has been that it fosters dehumanization. Another misperception is that quality connections between faculty and student and staff and student, as well as student to student, must take place in an environment where individuals are physically present and interaction is instantaneous. And of those who had negative experiences with blended or fully online professional development training, or orientations, or semester course often shared that they did not feel engaged in the learning.
During the early weeks and months of COVID-19 pandemic, those in educational settings, from K12 to higher education to corporate training, quickly mobilized to move fully online to provide continuous instruction. Whether synchronous, asynchronous, or a mix of the two, students and faculty used to the physical presence of others in the learning environment began to move past the initial shock of the drastic move to feelings of being disconnected.
However, faculty who had created a community or fostered a culture or made connections with their learners prior to the changeover found that they could carry some of those valuable components of a learning environment to the online classes. Yet, the same faculty, as well as staff providing student support and other integral services to students, found that the online medium posed challenges to keeping and continuing these positive applications. Strategies and practices which worked in the face to face classroom or office didn’t seem to translate directly over to the new remote settings.
During this workshop we will delve into humanizing online learning, what it is, why it’s important, and how it is critical to student learning and institutional success. In addition to the examination of different aspects of the topic, we will create actionable items based on research and applied effective practice for faculty, staff, and administrators to take back and implement in blended and fully online learning environments as well as creating a culture of humanizing online teaching practices.
Presenters will use the initial part of the workshop to provide background on the topic. In particular, presenters will cover
Humanizing technology
Pedagogy of kindness (Community of care)
Being real, being authentic while still educating
Creating space for students
Adjusting expectations
Building humanization into course design/instructional delivery
Technology is needed for remote instruction. However, instruction design and teaching of content should not stop with the technology. Educational experiences of the online learner includes student engagement, student learning, student satisfaction. And, as part of the educational experience, three presences need to be integrated; teaching presence, social presence, and cognitive presence. These three presences stem from the Community of Inquiry (CoI) (Arbaugh, Cleveland-Innes, Diaz, Garrison, Ice, Richardson, & Swan, 2009).
The basis for the theoretical framework and pedagogy of the Community of Inquiry guides practitioners in their creation and application of methods and tools that can support student learning and add to the opportunity’s students have for deeper engagement in the course, increased academic success, and continued persistence in their education (Arbaugh, Cleveland-Innes, Diaz, Garrison, Ice, Richardson, & Swan, 2009).
Student learning and student engagement are critical to our mission. The importance of humanizing technology includes that moving past the technology allows the learner to focus on content. It reduces barriers to learning and engagement. Though we want to get past the technology we also want the technology to work for us. Effective tool use by students needs to be modeled in our design and instruction. And such tools can be used to build effective social presence in learning environments (Wingo, Ivankova, & Moss, 2017; Kebritchi, Lipschuetz, & Santiague, 2017).
The second part of the workshop will include group discussions and ideation. In group discussions with fellow participants, faculty, staff, and administrators will discuss challenges realized at their institution in humanizing online learning, evaluate the research and effective strategies and applied practices, and create actionable plans to take back and implement post-conference.
The third and final part of the workshop will be for sharing out ideas to the larger group. After group discussions, individuals can share out revelations, expectations, and determinations for next steps as part of a strategic approach to foster efficacy and motivation while increasing student learning and success.
References:
Arbaugh, J. B., Cleveland-Innes, M., Diaz, S. R., Garrison, R. D., Ice, P., Richardson, J. C., and Swan, K. P. (2009). Developing a community of inquiry instrument: Testing a measure of the community of inquiry framework using a multi-institutional sample. Internet and Higher Education, 11(3/4), 133-136.
Garrison, D. R., Anderson, T., & Archer, W. (2000). Critical inquiry in a text-based environment: Computer conferencing in higher education model. The Internet and Higher Education, 2(2-3), 87-105. Retrieved from http://cde.athabascau.ca/coi_site/documents/Garrison_Anderson_Archer_Critical_Inquiry_model.pdf
Kebritchi, M., Lipschuetz, A., & Santiague, L. (2017). Issues and challenges for teaching successful online courses in higher education: A literature review. Journal of Educational Technology Systems, 46(1), 4-29. Retrieved from http://journals.sagepub.com/doi/pdf/10.1177/0047239516661713
Lu, H. J. (2017). Sustainability of e-learning environment: Can social presence be enhanced by multimedia? International Journal of Information and Education Technology, 7(4), 291. Retrieved from: https://www.researchgate.net/profile/Hwangji_Lu/publication/301483515_Sustainability_of_e-Learning_Environment_Can_Social_Presence_Be_Enhanced_by_Multimedia/links/58736e5f08ae6eb871c583f9/Sustainability-of-e-Learning-Environment-Can-Social-Presence-Be-Enhanced-by-Multimedia.pdf
Mohr, S. C., & Shelton, K. (2017). Best practices framework for online faculty professional development: A Delphi study. Online Learning, 21(4).
Singh, R. N., & Hurley, D. (2017). The effectiveness of teaching and learning process in online education as perceived by university faculty and instructional technology professionals. Journal of Teaching and Learning with Technology, 6(1), 65-75.
Wingo, N. P., Ivankova, N. V., & Moss, J. A. (2017). Faculty perceptions about teaching online: Exploring the literature using the technology acceptance model as an organizing framework. Online Learning, 21(1), 15-35. Retrieved from https://files.eric.ed.gov/fulltext/EJ1140242.pdf