Abrupt Shift to Online Learning - A Tale of Two Very Different Academic Environments

Concurrent Session 1
Streamed Session Leadership

Watch This Session

Session Materials

Brief Abstract

There are core principles that apply to the infrastructure of online learning environments.  When placed in a scenario where institutions rapidly adopt online learning, these principles are put to the test.  This session will share a case study of two very different institutions grappling with online learning environments in K-12 and Higher Education. 

Presenters

Jaclyn Conner is the Associate Dean of Executive MBA Programs in the Goizueta Business School at Emory University. Throughout her career, she has provided oversight and governance for a portfolio of business programs and implemented curriculum development processes for in-person and online programs at top-tiered business schools, medical schools and with fortune 500 companies such as IBM. In her current role, she oversees the student experience and delivery models for goal seeking executives who are committed to expanding their careers. Jaclyn received her education from Spelman College (BS) and Georgia Institute of Technology (MS), before earning her Doctorate of Education (EdD) at the University of Southern California. Her passion for improving learning experiences for adult learners is prevalent in her work.

Extended Abstract

There are core principles that apply to the infrastructure of online learning environments.  When placed in a scenario where institutions rapidly adopt online learning, these principles are put to the test.  This session will share a case study of two very different institutions grappling with online learning environments in K-12 and Higher Education.  There are many comparisons and contrasting elements that relate to governance, student satisfaction, faculty/instructor support, and resources.  Yet despite these elements, there are commonalities that represent the foundational aspects of all online learning environments. 

 

When the COVID-19 pandemic hit, these two institutions (like everyone else) quickly pivoted to online learning formats.  Given the governmental structure of K-12 and Higher Education, the ability to pivot had similarities and significant differences.  In addition to governance, instructional design measures will be discussed.  The type of instructor/faculty support shared commonalities in relation to design principles.  In contrast, the level of instructional design support was not comparable as resources provided to the institutions were significantly different. 

 

Student performance and satisfaction was highly impacted at both institutions and administration dealt with these challenges through various methods.  Communication methods and frequency is analyzed and will be debated as to what worked well and what should have been improved.  Lastly parental involvement was a component of the online learning environment.  This study compares the role of parents from two unique lenses: the role of the parent and the role of the student parent. 

 

The presenters will share the case studies of two schools in Atlanta, Georgia showcasing the commonalities and contrasts of providing online education.  One school is an elementary school and the other is a business school within a university. 

 

The session will conclude with the case study outcomes, takeaways, and lessons learned.  Administrators and institutional leaders will profit from the results presented.  Likewise, attendees will gain insights and recognize how to benefit from a crisis.