Building A Non-Divisive Division Of Digital Learning: Inclusivity And Collaboration Across Departments

Concurrent Session 6

Brief Abstract

At the end of 2017, UCF created the Division of Digital Learning in the effort to better support the growing digital learning ecosystem they’ve cultivated since their first online course in 1996. Meet with two staff members from the Division of Digital Learning to hear about their accomplishments and challenges—as well as new visions for the future—of supporting faculty and students in digital learning environments.



Jackie has worked for the Center for Distributed Learning since March 2013. Previously a technical support assistant for Webcourses@UCF Support, she now works as a web content specialist for the Instructional Development team. She transcribes video recordings for closed captioning, assists in the creation and support for non-academic web-based courses, and edits online training materials and performance support documents. Concurrent to her employment at CDL, Jackie received her B.A. in Creative Writing from the University of Central Florida. Her studies in English have strengthened her skills in writing and editing, and she employs these skills to create content that is clear, consistent, and grammatically correct. In 2016, she received the Information Technologies and Resources Outstanding Service Award. Jackie's ambition for quality and creativity extends beyond her work at CDL. In her spare time, Jackie performs and competes as a ballroom dancer.
Arianna holds a Bachelor of Science in Communications-Electronic Media from the University of North Florida. She currently works as Web Project Manager Assistant at the University of Central Florida’s Center for Distributed Learning. Arianna has always enjoyed all things involving media and technology from videography to video games. She started gaining experience in media production from a young age and decided to pursue a career that would directly align with her passions. In 2013, she began working at the Florida Institute of Technology as the Media Production Technician for the Continuing Education department where she created videos in a studio environment for their online courses. In 2015, she was promoted to Media Production Manager for the Information Technology department where she managed instructional video operations on campus as well as live events and digital signage. She is very excited about working at UCF’s CDL and with a team of highly skilled individuals. She plans to continue her education by pursuing a MS in Digital Forensics at UCF.

Extended Abstract