Quality Assurance: Implementing the OLC Quality Scorecard for the Administration of Online Programs

Pre-conference Workshop Session 3
Streamed Session

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Session Materials

Brief Abstract

No matter the age of your online program, program assessment is a core element for continuous improvement. The (OLC) Quality Scorecard for the Administration of Online Programs is widely used to evaluate and demonstrate levels of quality in programs as it guides a systematic review of an online academic program.

Presenters

Kaye Shelton, Ph.D. is a Professor of Educational Leadership in the Center for Doctoral Studies in the College of Education at Lamar University. Previously as the Dean of Online Education for Dallas Baptist University, she led the development and ongoing operations of their online education programs with over 55 majors and degrees offered fully online. She is certified as an online instructor, teaching online since 1999, and also an online education consultant. Winner of the both the Blackboard and eLearning exemplary online course awards, she has published over 40 articles and book chapters in the field of online education, including a coauthored book entitled An Administrator's Guide to Online Education. Dr. Shelton was also awarded a Sloan-C Effective Practice award for her research on the Quality Scorecard for the Administration of Online Education Programs, the John R. Bourne award for Outstanding Achievement in Online Education and the NCPEA Morphet Dissertation award.  Dr. Shelton has been involved with research in online education since 1997 and has spoken at numerous conferences and workshops and advised peer institutions regarding the creation of an online education program and best practices for teaching online and faculty support.  Recently, Dr. Shelton has been involved in the national and international use of the OLC Quality Scorecard for the Administration of Online Programs as it has been adopted by institutions in Latin America. She is also an Online Learning Consortium Quality Scorecard program evaluator and teaches workshops regarding its implementation.  
Matt Norsworthy, Ed.D. establishes relationships with institutions in order to develop strategies for improvement in their online and blended programs. Matt provides professional development options and project development solutions for institutions of all sizes, both public and private, domestically and internationally. Dr. Norsworthy has been designing, developing, and teaching English and Humanities courses for over fifteen years. He has a Masters of Fine Arts (MFA) in Creative Writing from National University and a Masters of Liberal Studies in English from Fort Hays State University. In addition, he holds a Doctorate of Education in Higher Education and Organizational Change from Benedictine University where he wrote his dissertation on “A Comparison of the Experiences of Online and Face-to-Face Doctoral Students in the Humanities”.

Extended Abstract

No matter the age of your online program, program assessment is a core element for continuous improvement. The (OLC) Quality Scorecard for the Administration of Online Programs is widely used to evaluate and demonstrate levels of quality in online programs in various stages of implementation as it guides a systematic review of an online academic program. This workshop focuses on the development and use of this tool and takes a practical look at how to implement the Quality Scorecard as a new project in your institution.  In addition, a community college district’s wide implementation of the Quality Scorecard will be shared for valuable insight and take aways.