Ideas to Support Students during COVID

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Brief Abstract

During and eventually after the pandemic, providing services to students virtually is integral to an education institution’s success. Services such as advising, orientation, emergency aid, clubs and activities, academic/learning supports, and health and well-being programs must be transitioned online. Join SmarterServices as they explore and share best practices with how to support students.


Carol has worked with educators for over 20 years in a variety of roles including sales/account management, staff development, technology implementation/training, marketing/communications, and most recently as Senior Solutions Consultant/Sales Manager at SmarterServices. In her role at SmarterServices she enjoys helping administrators explore how to improve student success, protect academic integrity, and grow online/distance programs at their institutions. She has a Marketing Degree from Troy University and an M.B.A. from Auburn University.

Extended Abstract