Create Learning Content that People Feel: The Know/Feel/Do Framework

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Brief Abstract

The LAPU learning model and the Know|Feel|Do framework create human-centered courses that engage learners from a holistic perspective. We use this as our guide to ensure a holistic, memorable, well-rounded experience meant to integrate with both the brain's cognitive and affective domains.
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Expanding the levels of human performance is my passion. Working with others to blast through perceived or real barriers to achieve one's potential gives me great pleasure and satisfaction. I use evidence-based assessments and development strategies to drive human potential. Technology has given me some great opportunities to scale my abilities and reach new heights. Designing online distance learning is my other passion. I use technology to bridge the transactional distance and build strong relationships with learners to help further the growth of wisdom in our world.
I am a knowledgeable, high-performing designer, specializing in the creation of innovative, branded materials and experiences. I currently work primarily in higher education designing engaging learning experiences. I strive to stay current on all trends regarding graphic design, motion graphics, illustration, typography, and branding. I especially enjoy working collaboratively, am always willing to roll up my sleeves to get the job done, and take pride in creating award-winning, inspiring, on-brand pieces that exceed expectations.

Extended Abstract

Creating learning experiences that connect the affective and cognitive domains can be challenging.  When you add the need to be built from a mobile-first perspective, it requires challenging current learning paradigms and looking at learning from a new perspective.  It is relatively simple to create responsive content-based learning that leaves out the affective domain.  We see this all the time.  When courses are built with only the cognitive domain in mind, the students are seen as a one-dimensional being rather than the holistic being they are.  The critical question is how do we create mobile-first learning that inspires, empowers, and equips students to succeed.  The only way to do this in a meaningful way is to create learning experiences that connect the affective and cognitive domains.  

Mobile learning is different, and we must think from a different perspective to leverage the untapped potential of mobile learning (mLearning.) In 2009, Herrington, Herrington, and Mantei found that "Despite the significant potential of mobile technologies to be employed as powerful learning tools in higher education, their current use appears to be predominantly within a didactic, teacher-centered paradigm." Unfortunately, from our research, we see that this is still the predominant focus today.  In order to facilitate student's success, an effort is needed in the design process to heavily focus on the learning experience and emotional connection outlined by Cavanagh (2016).

Today our guiding light for course design is the Know/Feel/Do framework.  This framework allows us to keep the student at the center of the design process and facilitate meaningful learning experiences. McDonagh, Denton & Chapman (2009) state, "Excellence in design is about more than the final product itself. It is about creating positive, rich and meaningful user experiences." We use the Know/Feel/Do framework to consistently design these types of experiences. Figure 1 shows how the framework is seen in our course design toolkit.

Join us and bring your projects so you can use the Know|Feel|Do framework to put humanity back into learning.