Coaching for Student Success: Engaging Your Online Learners

Concurrent Session 1

Brief Abstract

This presentation will explore the strategies used to build and foster relationships with non-traditional fully online students. We will be showcasing how we communicate, engage and cultivate belonging with our students, while being physically distanced.  

 

Presenters

Lead Presenter: Jackie Coello, Florida International University

Jackie has been with Florida International University for 10 plus years and began her role as a Success Coach January 2020. Having served in key roles throughout the university, Jackie gained valuable tricks of the trade and a solid grasp on what resources are available to students. Jackie understands what it is to balance life, work, and education, which in turn motivates her to provide support and guidance to her students

Co-presenter: Janessa Guzman, Florida International University

Extended Abstract

With more students moving towards the online modality, it is necessary to identify ways to establish university affinity and support students regardless of where they are. 

This session will explore the strategies used to build and foster relationships with non-traditional fully online students. We will be discussing how we communicate, engage and cultivate belonging with our students, while being physically distanced. Using a holistic approach with our students, the goal is to ensure they are not only supported academically but also gaining value from the journey. 

The following topics will be discussed: 

An overview of the coaching methodology and 8 focus areas, which have been identified as key markers to a student’s success, will be provided.   

An analysis of  the predictive analytics used to determine potential low to moderate pass rates for fully online students and the methods used to intervene to guide them towards success. 

Showcasing the online resource hub through the Learning Management System which is used to offer a centralized support network for fully online students.   

A presentation of the different engagement initiatives for fully online students including: webinar series, podcasts and the online student ambassador program.  

Takeaways: 

  • Coaching Methodology Overview and how this can be incorporated with your students.  

  • Coaching Intervention Data to target students in need. 

  • How you can collaborate with university partners to ensure equity for fully online students. 

  • Ideas for engaging non-traditional students.