Master Class: Course Quality Through the Lens of Learners

Pre-Conference Workshop Session 1

Brief Abstract

Online course quality is often evaluated through scorecards and rubrics developed by instructors and instructional designers. Although such evaluation instruments are essential to promote a life cycle of continuous improvement, the student voice in online course quality can be lost amongst checklists and rating systems. Let’s change this!

In this session, participants will approach online course quality through a student-focused lens by analyzing the results of a qualitative study conducted by the OLC Research Center and applying those results to the scorecards within the OLC Quality Scorecard Suite. In addition, participants will learn how to effectively solicit student feedback through surveys, technology tools, and UX/LX feedback, as well as strategies for how to collaborate with students more explicitly in the process of improving quality.

There is a fee of $300 for this pre-conference Master Class. You may also register for this Master Class as part of a special $550 Combo package of 2 Master Classes (1 AM and 1 PM class).

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Jennifer Mathes, Ph.D serves as the Chief Executive Officer at the Online Learning Consortium. In this role, she provides the strategic direction for the organization and supports the development of key projects and programs to support OLC members. Dr. Mathes has 25 years of experience in both public and private education where she has continuously supported digital learning initiatives. In addition, Dr. Mathes is the author of the ICDE Report Global Quality in Online, Open, Flexible and Technology Enhanced Education: An Analysis of Strengths, Weaknesses, Opportunities and Threats (2019) and co-editor of the OLC Quality Scorecard Handbook: Criteria for Excellence in Blended Learning Programs (2017). She continues to write and present on key topics in online, blended and digital learning.

Extended Abstract