Town Hall: Learner Services and Support

Concurrent Session 3
Streamed Session

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Brief Abstract

Please join the Strand Chairs as they bring together “the community” of experts and participants to hold an interactive discussion on the main trends and hot topics that are taking root in this strand.


Craig Lamb Ph.D. joined Genesee Community College in 2013 and currently oversees the College’s online learning offerings/programs, its six regional campus centers, and the College's Media Services department. His entire higher education career has been within public colleges and universities, including positions at SUNY Empire State College, the University of Connecticut, and Plattsburgh State University. Along with his professional and administrative roles, Dr. Lamb has taught several college preparatory, student success, and academic skill development courses in face-to-face, hybrid, and online modalities for more than a decade. Dr. Lamb holds a Bachelor’s of Science in Psychology from St. Lawrence University, a Master’s of Science in College and Agency Counseling from Plattsburgh State University, and a Ph.D. in Educational Administration and Policy Studies from the State University of New York University at Albany. He was recognized in 2011 with the SUNY Chancellor’s Award for Excellence in Professional Service.
John Raible is an Associate Instructional Designer at the University of Central Florida's Center for Distributed Learning. In this role, he works with faculty to transition courses from face-to-face to the blended or online environment. His research areas include the integration of emerging technology into online curriculum, accessibility for online learners, and the use of OER materials. He has presented at local, state, national, and international conferences; John has been published in multiple peer-reviewed journals.
Dr. Mindy Sloan is Associate Vice President, Student Success at Zovio. Included in her responsibilities are the Learning Services Writing Center, Ashford University Library Services, and University of the Rockies Library. Before joining Ashford University, she was Director, Planning & Effectiveness with Bridgepoint Education. Mindy has been Assessment and Evaluation Coordinator, Associate Dean, and Professor at Brandman University (Chapman University College), part of the Chapman University System. She joined the College of Education, Bradley University in Peoria, Illinois as an Assistant Professor. Dr. Sloan is a lead reviewer for the Council for Exceptional Children and has conducted site visits for the California Commission on Teacher Credentialing and Accrediting Commission for Schools, Western Association of Schools and Colleges. She holds a Ph.D. and M.S. in Educational and Counseling Psychology from the University of Kentucky, a B.S. from the University of Illinois, and B.F.A. from Northern Illinois University. She is a credentialed School Psychologist and licensed Clinical Psychologist.
Dr. Armstrong serves as Academic Program Director of the School of Health Sciences undergraduate programs. She has represented Walden in a national radio tour on childhood obesity and family fitness. Her recent publications have been included in the American Journal of Health Education, Journal of Physical Activity and Health, and the Journal of American College Health. Dr. Armstrong is a frequent presenter at national and international conferences on health education priorities for online learners. Dr. Armstrong received the American Alliance of Health, P.E., Recreation and Dance’s Young Professional Leadership award in 2010. She helped implement Partners in Wellness, a cancer prevention/screening program for the underserved population in northwest Louisiana. A certified Health Education Specialist (CHES) and running coach, Dr. Armstrong founded YOUth FIT and Kids on the Run, community programs that mentor kids in achieving and maintaining fitness.

Extended Abstract