Panopticon or Path to Redemption? Supporting New Academic Policies with Intrusive Advising and Early Alert Systems

Concurrent Session 5

Session Materials

Brief Abstract

Policy and technology solutions applied in tandem to build a success plan for academically at risk students. Big Brother or Big Idea?


Greg Ketcham is Director for Academic Programs and Distance Learning at the State University of New York at Oswego. In this capacity, Mr. Ketcham manages Oswego's online, blended, and evening degree initiatives. Mr. Ketcham's involvement in distance learning and faculty development includes past executive roles in the SUNY Learning Network Advisory Council, the Directors of Online and Distance Learning Environments (DOODLE), and the Faculty Advisory Council on Teaching and Technology (FACT2).

Extended Abstract

SUNY Oswego has identified increasing student retention as a key performance indicator for the college. The college has implemented an early alert system to identify and aid in retaining academically at risk students. Additionally, as of Spring 2016, a new policy defining academic probation, and more importantly a process for academic recovery has been rolled out. The early alert system tracks the students' progress in meeting the goals of their individual success plans, and identifies those continuing to be at risk.
This session will provide an overview of the IT solutions that support this program as well as faculty advisement professional development aligned with this effort. "Live" results of our first term under this new policy will be shared in this presentation.