Redesigning The Student Experience: How Nicolet College Is Using CRM To Innovate Academics, Student Affairs, Admissions, And Career Services
Concurrent Session 1
Nicolet College has redesigned its enterprise technology to create a student-centered infrastructure to better meet the evolving needs of students and local employers.
Facing the demands of students and employers in a rapidly changing local economy, Nicolet College has embarked on an ambitious redesign of its enterprise technology to create a student-centered infrastructure. Building around the student and their specific goals, Nicolet is redesigning their approach to student engagement to eliminate the silos across the student lifecycle. By unifying their technology solutions on a single platform, Nicolet can more effectively gather and leverage data on students, from recruitment to post-graduation, to more effectively support their progress and achieve their goals.
In this session, Nicolet’s Director of Student Success and Director of Customer Success with Nicolet’s technology partner, Motivis Learning, will discuss:
- Factors motivating Nicolet’s vision for a different student experience
- How Nicolet designed its new technology strategy and identified the key components of this new infrastructure
- Results from the early stages of the implementation