Concerns, Costs, Convenience, And Choices Related To Remote Proctoring

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Brief Abstract

During the COVID crisis many online courses are using virtual proctoring. Students are pushing back due to Concerns, Costs, Convenience, and Choices. This session will explore the current status of online proctoring including solutions schools are using to alleviate the student’s concerns.

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Presenters

Lead Presenter: Mac Adkins, SmarterServices

Dr. Mac Adkins is the Founder and Chief Academic Officer of SmarterServices. He has been a higher education administrator for over 25 years and served as a Dean or Director of Distance Education for ten of those years. He has taught in the online doctoral program of Capella University for eight years and has taught online for Troy University for thirteen years. Dr. Adkins received his Doctor of Education degree from Auburn University in 1998. His major for the degree was Educational Leadership. He is a frequent speaker at educational conferences.

Extended Abstract

During the COVID crisis many online courses are using virtual proctoring. Students are pushing back due to Concerns, Costs, Convenience, and Choices. Some learners are expressing concerns that virtual proctoring invades their privacy, is racially biased, puts their personal information at risk, and does not provide necessary accommodations. Cost is a factor for some students as they have to purchase necessary equipment, connectivity, and in some cases pay for the virtual proctoring out of pocket. Students who are accustomed to testing in traditional modes in the classroom or in a testing center are experiencing an inconvenient learning curve with virtual proctoring. Finally, students and faculty alike are resistant to being told that there is only one way that they must participate in virtual proctoring. This session will explore the current status of online proctoring including solutions schools are using to alleviate the student’s concerns.