A Reporting Dashboard To Provide A New Level Of Transparency In Exam Integrity

Concurrent Session 3

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Brief Abstract

This demonstration will showcase our new Facilitator Dashboard which allows faculty a lens into each exam session. Attendees will see examples of all the data and visualizations available through the dashboard.

Presenters

Lead Presenter: Ashley Norris, ProctorU

Ashley Norris, PhD Ashley has spent the past 13 years in higher education as both a faculty member and administrator across major institutions such as University of Alabama, Samford university and most recently, University of Phoenix in which she served as the Dean of Programmatic Accreditation and Regulatory Affairs. She has led thought leadership on ethics and integrity in education and continues to spearhead those efforts for ProctorU’s key initiatives on academic integrity. She also leads academic partnerships and works with organizations and institutions on developing policies, best practices and procedures to support their innovation and accreditation needs.

Extended Abstract

You may not realize the wealth of useful data that is collected in an online proctored exam session, much of which isn’t readily available with test center or in-person delivery. Providing more transparency in exam integrity data not only proves the effectiveness of the proctoring modality but also allows faculty and administrators to have significant oversight of the entire testing process.

This demonstration will showcase our new Facilitator Dashboard that allows faculty a lens into each exam. You can see data in aggregate or drill down to individual session details. The dashboard contains real-time metrics such as exams sessions scheduled, sessions completed, sessions during which an unpermitted resource was removed, sessions during which a proctor intervened on suspicious activity occurring, sessions during which a breach of integrity occurred, student satisfaction metrics, technical issues that occurred, average start time and exam duration, and more. This data gives faculty and admins the ability to track nearly every aspect of the exam experience in real time.

This dashboard brings a new level of data to courses that utilize online proctoring for exams. We’re eager to hear feedback on the types of data presented and learn from attendees whether additional metrics are of interest to academic and teaching professionals. It is our hope that this demonstration will spark a discussion around data transparency and the need for more insight into the exam process.