Reenvisioning An Instructional Design System for Higher Education:A Case Study for Online Course Curriculum Development

Concurrent Session 2

Session Materials

Brief Abstract

Based on a 3 year case study, participants will learn about the framework that Cal State East Bay’s Online Campus design team has developed to support program level quality assurance in online courses and the importance of data collection, and analysis in regards to students’ learning and quality course design.


Monica Munoz is an eLearning Specialist who has worked within the CSU system for the past five years. Currently, she works in the Office of the Online Campus at Cal State East Bay with online and hybrid faculty on implementing quality standards. Her passion lies in reducing the cost of instructional materials for students and continuously improving online courses to increase student success. She has contributed to the field of online learning by developing and co-authoring Reenvisioning an Instructional Design System for Higher Education, which provides an alternative, comprehensive instructional design model for online architects. Ms. Munoz has also presented at several education conferences including: UPCEA, eLearning and Innovative Pedagogies conference, Blackboard World, Textbook Affordability Conference and recently accepted Blackboard’s Catalyst Award for Leading Change.

Additional Authors

Cheryl Saelee is an Instructional Designer in the Office of the Online Campus at Cal State East Bay. For the past 6 years, she has worked in online education with faculty to enhance instructional delivery, improve learner assessment strategies and mitigate the challenges of online learning.

Extended Abstract

This session will present a public 4-year institution’s vision and strategy to create a sustainable QA culture on campus in an effort to promote continuous improvement of course design and its impact on students’ learning in online/hybrid courses. This session will present a case study about how a 4-year university leadership team created a quality assurance vision beginning with reviewing and updating relevant Faculty Senate policies. By collaborating with the campus advisory board, our design team and leadership, the institution was able to secure system funding for a grant opportunity  to leverage the resources to cultivate a culture of continuous improvement following QM standards. Led by a team of eLearning Specialists / Instructional Designers and our Faculty Development department, many faculty learning communities were formed and quarterly professional development opportunities have been designed, established, and offered. This three year effort resulted in:

  1. increase in the number of QM certified courses
  2. increase in the number of faculty certified as QM Peer Reviewers
  3. decrease in student academic failure rates
  4. widespread adoption of QA culture

During this session, participants will spend the first 10 minutes using post it notes to write down their barriers or challenges and organize them on postboards. The next 10 minutes will be used to introduce our design model and discuss the barriers previously identified and how it relates to our design model. After we will discuss the analysis and results that support our model, we will continue to share our results with participants while integrating poll everywhere activities throughout the presentation (10 min). The last 15 minutes will be reserved for group discussion and questions and answers.