No Really, How Good Is Your Online Program?: The Quality Scorecard As A Tool And Broader Institutional Project For Enhancing Quality In The Online Space

Pre-Conference Workshop Session 2
OLC Session

Brief Abstract


Online education is no longer a novelty to our industry. It's time to clearly demonstrate we are doing a good job for all of our stakeholders. No matter the maturity of your online program, institutional assessment and continuous improvement should be an important consideration. The OLC Quality Scorecard for the Administration of Online Programs is widely used to evaluate and demonstrate levels of quality in online programs in various stages of implementation as it guides a systematic review of an online academic program. This workshop focuses on the use of this tool and how to implement using data and collected evidence to improve student learning and program experience. The session will also address messaging, creating buy-in and the overall development of a project plan. The session is also intended as an opportunity for participants to share and respond to the plans of colleagues from various sized institutions interested in the systematic exploration of quality as it relates to online.

There is a fee for this Pre-Conference Workshop: $225 Early Bird / $250 Full Price. Select both an AM and a PM pre-conference workshop to receive special combo package pricing of $395 Early Bird / $445 Full Price (total savings of $55).

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Kaye Shelton, Ph.D. is a Professor of Educational Leadership in the Center for Doctoral Studies in the College of Education at Lamar University. Previously as the Dean of Online Education for Dallas Baptist University, she led the development and ongoing operations of their online education programs with over 55 majors and degrees offered fully online. She is certified as an online instructor, teaching online since 1999, and also an online education consultant. Winner of the both the Blackboard and eLearning exemplary online course awards, she has published over 40 articles and book chapters in the field of online education, including a coauthored book entitled An Administrator's Guide to Online Education. Dr. Shelton was also awarded a Sloan-C Effective Practice award for her research on the Quality Scorecard for the Administration of Online Education Programs, the John R. Bourne award for Outstanding Achievement in Online Education and the NCPEA Morphet Dissertation award.  Dr. Shelton has been involved with research in online education since 1997 and has spoken at numerous conferences and workshops and advised peer institutions regarding the creation of an online education program and best practices for teaching online and faculty support.  Recently, Dr. Shelton has been involved in the national and international use of the OLC Quality Scorecard for the Administration of Online Programs as it has been adopted by institutions in Latin America. She is also an Online Learning Consortium Quality Scorecard program evaluator and teaches workshops regarding its implementation.  

Additional Authors

Terry Di Paolo is Executive Director of Academic Affairs and Student Success at the Dallas County Community College District where he works on major strategic projects and initiatives. He moved to Texas in 2012 having spent a decade as an academic at the UK’s Open University. Terry’s career has focused on curriculum development and learning technologies. He is a specialist in online learning and teaching, distance education with special interests in institutional assessment and the implementation of major strategic projects and activity.

Extended Abstract