Instructional Designer

The OLC is seeking an Instructional Designer who will play a key role in the design, development, and implementation of online and blended learning experiences for the OLC Institute for Professional Development. Reporting to the Director of the OLC Institute, as well as working cross-functionally with others members of the OLC Staff (i.e. consulting, grants, conferences), this role will be responsible for collaborating with external subject matter experts and OLC team members to manage complex program and course development cycles. With a flawless attention to detail, excellent communication and interpersonal skills, the Instructional Designer is an equity-minded team player, creative thinker, and a natural problem solver who maintains professionalism in the face of pressure. 

The deadline for applications is October 6, 2020.

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Service Desk Manager 

The Service Desk Manager is responsible for managing the daily operations of the service desk. This includes managing the performance of Level 1 and Level 2 services & support to clients (internal and external) and ensuring that service levels are achieved and customer expectations are met or exceeded. Responsible for ensuring the staff are meeting and exceeding expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide effective customer service and meet requirements.

The deadline for applications is September 30, 2020.

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Digital Marketing Manager

The Digital Marketing Manager will support the the organization through community building on social media, organizational websites, and across other digital media.  The ideal candidate will  provide a balance of skills geared towards fostering new connections and retaining current community members engaging with the organization on digital platforms, including Improving the design, usability and accessibility of the company website, email campaigns, and related social media. In addition to proven working experience sustaining digital and social media marketing campaigns, this position requires strong copywriting, design, and communications skills, and the ideal candidate will be a self-motivated team-player, be able to manage multiple and shifting priorities, and have strong time management skills. 

The deadline for applications is September 28, 2020.

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