Program-Level Scorecards

Research-informed tools to help institutions assess and improve the administration, infrastructure, and student support of online and blended programs.

Evidence-based Frameworks For Institutional Improvement

OLC’s Program-Level Scorecards are designed to help institutions assess and improve the quality and effectiveness of online and blended programs. Whether you’re launching a new initiative or refining an existing one, these tools provide a structured framework to ensure alignment with best practices, accreditation expectations, and institutional goals.

Why Program-Level Quality Matters

Strong academic programs require more than quality courses; they depend on thoughtful design, robust support systems, and sustainable administration.

OLC’s Program-Level Scorecards help institutions evaluate and strengthen the broader infrastructure that supports student success, faculty engagement, and operational excellence in digital learning.

Available Program-Level Scorecards

Each scorecard below is available for download and self-assessment. Institutions can use them independently or as part of a broader quality improvement initiative.

Quality Scorecard Cover

Administration of Online Programs

Evaluate key dimensions of institutional support, strategy, technology infrastructure, student services, and more.

Administration of Blended Programs

Assess the policies, planning, and support structures that enable effective blended program delivery.

Administration of Online Student Support

Review and enhance the range of services that support online learners, including onboarding, advising, engagement, and access.

Open Access for Global Impact

OLC offers these scorecards as open access tools to empower institutions worldwide to engage in meaningful self-assessment and strategic improvement. This reflects our deep commitment to advancing quality digital learning at a global scale.

OLC members receive exclusive access to tools, resources, and implementation support to help maximize the impact of these scorecards.

Want to Go Further?

Explore how OLC can help you implement or evaluate your program-level quality strategies:

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