• Access to the conference will not be provided until full payment is received.
• Conference registration may be paid with a credit card, check, or wire transfer.
• Purchase orders are accepted at registration, but must be paid in full before access is granted.
• Registration may be paid with a valid, unexpired OLC credit memo. 
  • No refunds will be made on credit memos. 
  • Credit memos are transferable within an institution.

• Substitutions:
  • Substitutions to a different attendee are allowed one time and must be made by Monday, November 4, 2024. No substitutions will be allowed after this date.
  • No substitution fee is assessed for the first substitution of an attendee. A $150 fee will be assessed for each subsequent substitution.
  • The request for substitution, along with the name and email address of the previous registrant plus the substitute must be emailed to conference@onlinelearning-c.org.

• Before October 18, 2024: 
  • Cancellation requests must be submitted in writing to conference@onlinelearning-c.org. 
  • A 20% cancellation fee will be deducted from the refunded amount.
  • Credit memos may be requested instead of a refund. Credit memos will not have a cancellation fee applied. See credit memos policy below.
  • A group package cancellation will result in the cancellation of all attendees registered through that group package.
• No cancellations are allowed after October 18, 2024. No refunds or credit memos will be issued for cancellation or non-attendance, regardless of the reason for the cancellation or non-attendance. However, substitutions for attendance per our substitution polity are still permitted through November 4, 2024 but require notification to OLC. 

• Credit memos are transferable within your organization.

If you do not attend the program and do not submit a written request for refund, credit memo, or substitution request by October 18, 2024, the Online Learning Consortium will retain all fees. The Online Learning Consortium is not responsible for any change/cancellation charges assessed by airlines, travel agents, hotels or other similar vendors.

OLC strives to deliver our events as scheduled. However, we reserve the right to reschedule, restructure or cancel a program due to unforeseen extenuating circumstances or low registration. Should the scheduled onsite program be canceled, all registrants will be automatically converted to Full Virtual registrations.

• Log in to your OLC user account:https://my.onlinelearningconsortium.org/s/login/
• From the event registration page, select “Manage my Registration”
• Select the “…” dropdown button next to your attendee record
• Select “Purchase New Sessions” from the dropdown
• Select the pre-conference Master Class you will like to add to your registration
• Select the K12 or Leadership Network Symposium to add to your registration
• Select the guest meal/reception ticket option to add to your registration
• Continue the checkout process to complete your purchase

If you have any difficulties, please contact conference@onlinelearning-c.org for assistance. See you online!

Below are some specific ways in which your data is shared to enhance your experience during the conference:  1) Exhibit Booths – by interacting with an exhibit booth  your name, organization, title, country, and email address will be shared with the exhibiting company.

*Press Passes are available for a very limited number of press by invitation only. For more information or questions contact us at marketing@onlinelearning-c.org. See Press Pass Policy.

In order to protect our valued exhibitors and sponsors and the significant investment they have made to participate as a partner at the conference, our rules strictly prohibit solicitation by attendees who do NOT have exhibit booths. Any non-exhibitors who are observed soliciting business at the conference, a practice known as “suitcasing” or “outboarding”, will be asked to leave immediately. Individuals and companies found to be suitcasing or outboarding may also be excluded from future conferences.