¿Español? Acceda a Las Tarjetas de Puntuación de OLC aquí.

The OLC Quality Scorecard for the Administration of Online Programs provides benchmarks and standards to help you evaluate your online learning programs. 

Institutions can pursue a third-party, independent program review services through OLC Program Review services. Those that achieve exemplary status may be eligible to display an OLC Quality Scorecard Endorsement logo on their website.

By using the OLC Scorecard, an administrator – regardless of size or type of institution – can determine strengths and weaknesses of their program and initiate planning efforts towards areas of improvement. The scorecard can also be used to demonstrate elements of quality to higher education accrediting bodies.

The Scorecard will give you the steps needed to identify, measure and quantify elements of quality within an online education program, providing the metrics to uncover and evaluate quality indicators in key categories, which include: Institutional Support, Technology Support. Course Development / Instructional Design, Course Structure, Teaching & Learning, Social and Student Engagement, Faculty Support, Student Support and Evaluations & Assessment.

If you prefer paper workbooks, you may purchase A Practical Handbook to Implement the Quality Scorecard for the Administration of Online Programs through our Publications page.  

A free version of the Administration of Online Programs Quality Scorecard is also available to download. Contact sales@onlinelearning-c.org to learn more about how your institution can benefit from a Program Review.



"The Quality Scorecard is grounded in research, best practices, and expert opinion, so I know the University is well-served by implementing the self-assessment process and demonstrating our continuous improvement processes and outcomes to accreditors."


Debbie Thorne, Associate VP for Academic Affairs and Professor of Marketing – Texas State University