Measure and improve the quality of your online programs.

¿Español? Acceda a La Tarjeta de Puntuación de OLC para la Administración de Programas Educativos en Línea.

The OLC Quality Scorecard for the Administration of Online Programs provides benchmarks and standards to help you evaluate your online learning programs. By using the OLC Scorecard, an administrator – regardless of size or type of institution – can determine strengths and weaknesses of their program, and initiate planning efforts towards areas of improvement. The scorecard can also be used to demonstrate elements of quality within the program, as well as an overall level of quality, to higher education accrediting bodies.

The Scorecard will give you the steps needed to identify, measure and quantify elements of quality within an online education program, providing the metrics to uncover and evaluate quality indicators in key categories, which include: Institutional Support, Technology Support. Course Development / Instructional Design, Course Structure, Teaching & Learning, Social and Student Engagement, Faculty Support, Student Support and Evaluations & Assessment.

The Scorecard rubric is available exclusively to OLC Institutional Members.  

An Interactive Version is also available for OLC Institutional Members.  It serves as an online, collaborative dashboard and repository to assess, enhance and measure the effectiveness of your programs online. Become an OLC Institutional Member. Already an OLC Member? You may access the interactive scorecard here.  

With this online tool, you will be able to:

  • Organize quality efforts by category with justification and supporting artifacts (evidence)
  • Store information related to quality efforts in one location
  • Download report with all information that can be used for accreditation or other reporting purposes
  • Map indicators to regional accreditor criteria so you can easily identify materials needed to prepare for upcoming accreditation visit
  • Prepare for third-party independent review validating quality of institutional or programmatic online offerings

Also available exclusively for institutional members is the Quality Scorecard for the Administrative of Online Education Programs and Regional Accreditor Standards Crosswalk. Download it here.  You may purchase A Practical Handbook to Implement the Quality Scorecard for the Administration of Online Programs through our Publications page.  

The Interactive version of the Quality Scorecard is an exclusive OLC Institutional Membership benefit. Become a member today!

Institutions can pursue a third-party, independent review through the OLC Quality Score Review Audit to benchmark against best practices as a continuous improvement resource. Those that achieve exemplary status may be eligible to display an OLC Exemplary Program logo on their website. Learn more.



"The Quality Scorecard is grounded in research, best practices, and expert opinion, so I know the University is well-served by implementing the self-assessment process and demonstrating our continuous improvement processes and outcomes to accreditors."


Debbie Thorne, Associate VP for Academic Affairs and Professor of Marketing – Texas State University