Measure and improve the quality of your online programs.

¿Español? Acceda a La Tarjeta de Puntuación de OLC para la Administración de Programas Educativos en Línea.

The OLC Quality Scorecard for the Administration of Online Programs provides benchmarks and standards to help you evaluate your online learning programs. By using the OLC Scorecard, an administrator – regardless of size or type of institution – can determine strengths and weaknesses of their program, and initiate planning efforts towards areas of improvement. The scorecard can also be used to demonstrate elements of quality within the program, as well as an overall level of quality, to higher education accrediting bodies.

The Scorecard will give you the steps needed to identify, measure and quantify elements of quality within an online education program, providing the metrics to uncover and evaluate quality indicators in key categories, which include: Institutional Support, Technology Support. Course Development / Instructional Design, Course Structure, Teaching & Learning, Social and Student Engagement, Faculty Support, Student Support and Evaluations & Assessment.

The Scorecard rubric is available exclusively to OLC Institutional Members.  

An Interactive Version is also available for OLC Institutional Members.  It serves as an online, collaborative dashboard and repository to assess, enhance and measure the effectiveness of your programs online. Become an OLC Institutional Member.

If you prefer paper workbooks, you may purchase A Practical Handbook to Implement the Quality Scorecard for the Administration of Online Programs through our Publications page.  

The Interactive version of the Quality Scorecard is an exclusive OLC Institutional Membership benefit.

Become a member today!

Institutions can pursue a third-party, independent review through the OLC Quality Scorecard Endorsement to benchmark against best practices as a continuous improvement resource. Those that achieve exemplary status may be eligible to display an OLC Exemplary Program logo on their website. Learn more.

The Quality Scorecard Navigator service brings OLC experts to your institution to perform an expert analysis for and with you.



“We have found the OLC Quality Scorecard to be a very effective tool for the administration of online education programs. The Scorecard provides a helpful framework for strategic planning and is used to evaluate programs, identify areas for change, and reassess annually.

Sandra Hirsh, Professor & Director, School of Information, San Jose State University