Quality Assurance: Implementing the OLC Quality Scorecard for the Administration of Online Programs

Pre-Conference Workshop Session 2

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Brief Abstract

No matter the age of your online program, program assessment is a core element for continuous improvement. The (OLC) Quality Scorecard for the Administration of Online Programs is widely used to evaluate and demonstrate levels of quality in programs as it guides a systematic review of an online academic program.

There is a fee for this Pre-Conference Workshop: $225 Early Bird / $250 Full Price. Select both an AM and a PM pre-conference workshop to receive special combo package pricing of $395 Early Bird / $445 Full Price (total savings of $55).

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Presenters

Dr. Karen Pedersen has a long history serving in various administrative positions in both public and private higher education institutions and is currently in the role of Dean for Global Campus at Kansas State University. Previously she worked as the Chief Knowledge Officer for the Online Learning Consortium (OLC) where she served as a thought leader and fostered initiatives related to learning innovation, quality enhancement, leadership development, and institutional transformation. She has expertise leading award-winning online and off-campus units, working with faculty institution-wide, expanding partnerships, engaging cross-institutional academic operations, and pursuing integrated marketing solutions to realize significant enrollment growth and retention outcomes. Other experiences include serving on the launch team for a competency-based education initiative, leading a system-wide enrollment management transformation, and building academic collaborations in Singapore, Hong Kong, Indonesia, Malaysia, and Brazil. Prior to starting her administrative career, Pedersen served as a faculty member at the University of Nebraska. She holds bachelor of science and master of science degrees from the University of Nebraska-Lincoln and a doctor of philosophy degree from Oklahoma State University.
Terry serves as Executive Dean of Online Support Services at Dallas County Community College District’s LeCroy Center. He moved to Texas five years ago having spent a decade as an academic at the UK’s Open University. He’s a specialist in online learning and teaching and his research/publications cover aspects of distance learning, international credit and qualification systems exploring these topics using a sociological lens. Terry has worked for Dallas County Community College District for three years on a range of projects covering online learning and teaching where his work has twice been recognized with District Innovation Awards.
Kaye Shelton, Ph.D. is a Professor of Educational Leadership in the Center for Doctoral Studies in the College of Education at Lamar University. Previously as the Dean of Online Education for Dallas Baptist University, she led the development and ongoing operations of their online education programs with over 55 majors and degrees offered fully online. She is certified as an online instructor, teaching online since 1999, and also an online education consultant. Winner of the both the Blackboard and eLearning exemplary online course awards, she has published over 40 articles and book chapters in the field of online education, including a coauthored book entitled An Administrator's Guide to Online Education. Dr. Shelton was also awarded a Sloan-C Effective Practice award for her research on the Quality Scorecard for the Administration of Online Education Programs, the John R. Bourne award for Outstanding Achievement in Online Education and the NCPEA Morphet Dissertation award.  Dr. Shelton has been involved with research in online education since 1997 and has spoken at numerous conferences and workshops and advised peer institutions regarding the creation of an online education program and best practices for teaching online and faculty support.  Recently, Dr. Shelton has been involved in the national and international use of the OLC Quality Scorecard for the Administration of Online Programs as it has been adopted by institutions in Latin America. She is also an Online Learning Consortium Quality Scorecard program evaluator and teaches workshops regarding its implementation.  

Extended Abstract

No matter the age of your online program, program assessment is a core element for continuous improvement. The (OLC) Quality Scorecard for the Administration of Online Programs is widely used to evaluate and demonstrate levels of quality in online programs in various stages of implementation as it guides a systematic review of an online academic program. This workshop focuses on the development and use of this tool and takes a practical look at how to implement the Quality Scorecard as a new project in your institution.  In addition, a community college district’s wide implementation of the Quality Scorecard will be shared for valuable insight and take aways.