Our Journey To Exemplary: Using the OLC Quality Scorecard for the Administration of Online Programs

Proving that quality exists within online education programs can be a daunting and complex task. Typically, metrics such as course completion, student logins, survey responses, and internal reviews are used to demonstrate engagement and quality outcomes. However, these instruments lack the authority of a rigorous program review by an outside body of experts.

In this webinar, we will introduce you to our experience with the Online Learning Consortium’s Quality Scorecard for the Administration of Online Programs (OLC QSAOP) and tell the story of our journey and experience of the quality program review process. We will share how we planned, implemented, executed, engaged stakeholders, and collaborated across our institution to complete our internal review, and how we are leveraging the OLC external review findings report to continuously improve our online program.

Furthermore, you will be able to discuss which resources and approaches we have used to apply to your own online program internal review using the OLC QSAOP. You will be able to identify several strategies that will be effective, efficient and practical to your institution.

Speaker Bio

Rica Young

Learning Experience Designer
UCI Paul Merage School of Business

Amber Parker

Associate Director, eLearning Support Services
UCI Paul Merage School of Business