Please note, this is a virtual-only conference.
OLC Membership required for member rate to register. OLC member discounts apply to Institutional and Professional members only. Free community memberships do not qualify for conference discounts.
OLC Conference Registration Policies
As a small non-profit organization, we strive to create registration policies that offer flexibility to accommodate the unforeseen circumstances that participants may face, while also sustaining our support and services across our community.
As such, we have established the following policies for OLC Conferences/Events.
- Access to the conference will not be provided until full payment is received.
- Conference registration may be paid with a credit card, check, ACH, or wire transfer.
- Purchase orders are accepted at registration, but must be paid in full before access is granted.
- Registration may be paid with a valid, unexpired OLC credit memo.
- No refunds will be made on credit memos.
- Credit memos are transferable within an institution.
- Substitutions:
- Substitutions to a different attendee are allowed one time and must be made by Friday, March 28, 2025. No substitutions will be allowed after this date.
- No substitution fee is assessed for the first substitution of an attendee. A $75 fee will be assessed for each subsequent substitution.
- The request for substitution, along with the name and email address of the previous registrant plus the substitute must be emailed to conference@onlinelearning-c.org.
- On or Before March 18, 2025:
- Cancellation requests must be submitted in writing to conference@onlinelearning-c.org.
- A 20% cancellation fee will be deducted from the refunded amount, regardless of the reason for the cancellation.
- Credit memos may be requested instead of a refund. Credit memos will not have a cancellation fee applied. See credit memos policy below. Credit memo policy does not apply to group pass purchases.
- A group package cancellation will result in the cancellation of all attendees registered through that group package. Individuals already registered as part of the package who still want to attend can re-register at the current member/non-member rate.
- After March 18, 2025, 11:59pm ET:
- No cancellations are allowed. This includes both individual registrations and group packages.
- No refunds or credit memos will be issued for cancellation or non-attendance, regardless of the reason for the cancellation or non-attendance. Substitutions for attendance per our substitution polity are still permitted through March 18, 2025 but require notification to OLC.
- No credit memos or refunds will be granted for any unused portion of group packages purchased for conferences.
- Credit Memos are transferable within your organization.
- Credit memos issued for Innovate 2025 expire on December 31, 2025.
If you do not attend the program and do not submit a written request for refund, credit memo, or substitution request by March 18, 2025, the Online Learning Consortium will retain all fees. The Online Learning Consortium is not responsible for any change/cancellation charges assessed by other vendors.
OLC strives to deliver our events as scheduled. However, we reserve the right to reschedule, restructure or cancel a program due to unforeseen extenuating circumstances or low registration.
Additional Information
*Press Passes are available for a very limited number of press by invitation only. For more information or questions contact us at marketing@onlinelearning-c.org. See Press Pass Policy.
Event Attendance Policies
By registering for an OLC event, you agree to comply with all rules and conditions of OLC event participation. These policies are strictly enforced and apply without exception to all attendees, including exhibitors and media. Violation of the policies will result in being removed from the event with no refund and no ability to return on subsequent days.
Upon registering for an event, you agree to represent yourself at the event using the affiliation used to register. Changes in affiliations in your account for the event after registration are not permitted.
As a community we do not tolerate discrimination, abuse, or harassment of any kind by anyone at our events. Prohibited behaviors include, but are not limited to, harassment or intimidation based on race, religion, language, gender, sexual orientation, gender identity, gender expression, disability, appearance, or other group status; sexual harassment, including unwelcome sexual attention, stalking (physical or virtual), or unsolicited contact; and disorderly or disruptive actions in any virtual conference space, including breakout rooms, live sessions, video conference channels, chat and discussion spaces, online exhibit hall, or in any other virtual conference spaces, that might adversely affect another participant’s experience. We expect all participants to be respectful of other people and their viewpoints, even though they might be different, and to assist with creating and maintaining an inclusive and respectful environment at all times. If you feel threatened, or harassed, or at risk of physical harm, or witness any questionable behavior:
- If in an emergency situation, immediately dial 9-1-1
- Ask for help from an OLC staff member
- Private chat staff, or
- Email to customerservice@onlinelearing-c.org, or
- Call 617-716-1414 (Monday–Friday, 8:00 a.m.–5:00 p.m. ET)
OLC reserves the right at its sole discretion to expel anyone, without refund, from all current and future events, whose conduct is not in keeping with these expectations.
Common courtesy dictates that attendees must obtain any presenter’s permission to post, record, or stream their session or activity in any medium or social media channel (including, but not limited to, Instagram, Twitter, LinkedIn, Facebook, and YouTube). Sharing out links, resources, login credentials, or other information intended for registered participants to a virtual event to non-registrants is not acceptable. OLC reserves the right to ask any participant leave a session if their use of technology is disruptive to presenters or other participants or shared with non-registrants.
Please Note: By attending the conference, you are agreeing to allow images, audio, chat excerpts, and video of you recorded on during a virtual session taken by OLC personnel to be used for educational and promotional purposes. Please contact customerservice@onlinelearning-c.org with questions.
Virtual event participants voluntarily assume all risks and dangers related to their participation in the event, including but not limited to technical issues, unauthorized data access, or any other issues arising from their use of the virtual platform or related technology, whether occurring prior to, during, or after the event.
Please contact us at conference@onlinelearning-c.org if you need to make adjustments or additions to an existing registration.