Explore how OLC’s structured review process helps institutions evaluate, improve, and elevate the quality of their online and blended programs using our trusted Quality Scorecard frameworks.
No matter the level of support you choose, Basic, Standard, or Premier, all OLC Program Reviews follow the same six-step evaluation process. This ensures a consistent and equitable pathway for institutions to engage in strategic reflection, continuous improvement, and potential recognition.
Whether you’re reviewing a fully online program, a blended offering, or your online student support infrastructure, this process is designed to provide actionable insights and guide your institution toward excellence.
All review levels follow the same rigorous structure and provide access to OLC’s expert reviewers.
OLC meets with your team to define review goals, confirm the scorecard(s) to be used, and clarify roles and responsibilities based on your selected support level.
Institutions conduct a self-review using their chosen Quality Scorecard(s). This includes rating each objective, submitting a written narrative, and gathering artifacts that demonstrate alignment with quality standards.
Three trained OLC reviewers independently evaluate your self-assessment, submitted documentation, and institutional artifacts. Their reviews ensure alignment with best practices and provide expert, objective analysis.
OLC provides a detailed report summarizing findings, including program strengths and opportunities for improvement. The report includes preliminary scoring and guidance on areas that may benefit from additional attention.
Institutions have the opportunity to revise and resubmit materials to strengthen their case before final scoring. This is your chance to address reviewer feedback and make improvements that may impact endorsement eligibility.
Final scores are determined based on all submitted materials. Institutions that meet the endorsement threshold receive the OLC Exemplary Program endorsement, valid for three years, along with a digital logo for promotional use.
While the review steps remain the same, your level of support can significantly impact your team’s workload and timeline. OLC offers three service levels tailored to institutional needs:
OLC handles the heavy lifting. From scoring and narrative writing to artifact management and final report preparation, the Premier Review offers a turnkey experience ideal for institutions short on time or staff.
You lead, but OLC helps. Project management, coaching, and feedback are provided to support your internal team in completing the review process effectively.
You manage the process independently. This is ideal for institutions with internal capacity for self-scoring, artifact collection, and narrative writing.
Companion handbooks are available for purchase to support your review. These resources include expanded guidance for scoring, interpretation, and internal implementation.
Digital versions of the Program Review Handbooks are also available as a member benefit.
Schedule a consultation to learn how OLC’s program review process can elevate quality, support accreditation readiness, and drive institutional improvement.