• Jennifer Mathes, Ph.D
    Chief Executive Officer

    Jennifer Mathes, Ph.D  serves as the Chief Executive Officer at the Online Learning Consortium.  In this role, she provides the strategic direction for the organization and supports the development of key projects and programs to support OLC members. Dr. Mathes has 25 years of experience in both public and private education where she has continuously supported digital learning initiatives. In addition, Dr. Mathes is the author of the ICDE Report Global Quality in Online, Open, Flexible and Technology Enhanced Education: An Analysis of Strengths, Weaknesses, Opportunities and Threats (2019) and co-editor of the OLC Quality Scorecard Handbook: Criteria for Excellence in Blended Learning Programs (2017). She continues to write and present on key topics in online, blended and digital learning.

    In her career, she has been instrumental in working with start-up initiatives as well as leading growth in institutions with an existing technology enhanced program.  She has also served as a consultant, providing recommendations to institutions on steps to take to implement best practices in online education. Her recent work has involved collaborating with higher education associations and institutions internationally to support the global adoption of best practices in online learning.

    Dr. Mathes holds a Doctor of Philosophy degree in Educational Psychology from the University of Illinois at Urbana-Champaign. She also has earned a Master of Science degree in Business Education and a Bachelor of Science degree in Mass Communications from Illinois State University.

  • Angela Gunder
    Chief Academic Officer and VP of Learning

    Angela Gunder is the Chief Academic Officer and VP of Learning for the Online Learning Consortium. In this role, she is responsible for gathering, curating, and leveraging the intellectual capital created by and disseminated through OLC. Prior to her position at the OLC, Angela served as the Director of Instructional Design & Curriculum Development for the Office of Digital Learning, managing and mentoring the team that builds the fully-online programs for The University of Arizona. Her over fifteen-year career as a designer for higher education informs her instructional design practice, where she leverages her expertise in web design, usability, visual communication, programming, and standards-based online learning.  She is an Associate Editor for the Teacher Education Board of MERLOT, and the recipient of the 2018 MERLOT Distinguished Service Award, the organization’s highest honor.  She is also the recipient of two Online Learning Consortium Effective Practice Awards for the creation of a framework for personal learning networks, and for the creation of exploratory installations of education technology, respectively. In 2019, Ms. Gunder was named an OLC Fellow for her dedication to service, innovation, and scholarship in support of student success in online learning.  Her research interests include open educational practices, digital literacies, narrative in online course design, and emerging technology for second language acquisition. She holds a B.S. in Computer Science and Fine Art from Fordham University, a M.Ed. in Education Technology from Arizona State University. Angela is also completing her Ph.D. in Teaching, Learning and Sociocultural Studies at The University of Arizona, where in 2020 she was named an Erasmus Scholar by the College of Education for her commitment to the college, the university and to the community.

    Pronouns: she/her/hers


  • Alexander Case
    AVP of Strategic Grants and Partnerships

    Alexander (Alex) Case was named OLC Associate Vice President of Strategic Partnerships in November 2020. His responsibilities include growing OLC’s reach in the areas of grants, strategic partnerships, and consulting, particularly in the growing international and K-12 sectors.

    Prior to joining the OLC, Alex served as the Interim Director of Student Services (Dean of Students) and Associate Director of Instructional Design and Development for the Northern Virginia Community College (NOVA) Online program. NOVA is a member of the 24-school Virginia Community College System (VCCS) and is among the largest community colleges in the nation. At NOVA, Alex oversaw an online portfolio of 400 online asynchronous courses spanning all academic pathways, offered in over 1,200 sections per semester, and serving 23,000 students per year.

    Alex’s education career began in the K-12 sector as a teacher, curriculum developer, and school administrator. This culminated with four years of service as principal of a 2,600-student socio-economically and racially diverse high school in Fairfax County, Virginia. Prior to teaching, Alex held positions in training, business management, and strategic planning for the U.S. Defense Logistics Agency. Alex completed his B.A. in history, political science, and secondary education from the University of Mary Washington, instructional design coursework from George Mason University, and a M.Ed. in Education Leadership from the University of Virginia. He is presently completing a dissertation towards a Ph.D. at George Mason University.

  • Jessica Knott, Ph.D
    AVP of Community Strategy, Experience, and Management

    prounouns: she/her
    Twitter: @JLKnott

    Dr. Jessica Knott is Assistant Vice President of Community Strategy, Experience, and Management. In this role, Jessica manages outreach activities and strategies, including environmental scanning, experience design, communications and planning, based on a deep understanding of our community and member interests. Prior to the OLC, Jessica led a team that supported faculty and academic staff in creating quality, caring and exemplary digital experiences at Michigan State University.

  • Nicole Weber, Ph.D
    AVP of Learning

    pronouns: she/her
    Twitter: @nwebs

    Dr. Nicole Weber is Assistant Vice President of Learning and is ready to promote online quality through OLC's Quality Scorecard Suite, support OLC’s Institute for Professional Development and grow the efforts of OLC’s Research Center. Before joining OLC, Nicole led a team of learning technology professionals in providing online and blended faculty development, technology support and training, and partnership in emerging technology integration and evaluation at the University of Wisconsin-Whitewater.


  • Christine Hinkley
    Senior Director, Conferences

    Christine Hinkley has worked in sales and marketing for over 25 years. She currently serves as the Online Learning Consortium's Senior Director, Conferences & Events. In this capacity, Christine, in conjunction with the Director, Conferences and the Conference Services Manager, provides direction and leadership toward the planning and implementation of OLC's two annual conferences, plus other major events. Formerly, Christine assisted with OLC's conferences as part of her duties as Business Development Manager at The University of Central Florida's Division of Continuing Education. Christine's sales, marketing, and business development skills were honed through the years in the transportation and medical fields, where she served in various sales and product management roles for Roche Molecular Diagnostics, Baxter Scientific Products, REMEL Microbiology, and CF AirFreight. Christine is a graduate of the University of Iowa with a B.B.A. Business Administration - Marketing.

  • Stephanie Hulett
    Director of HR
  • Brenda Weiss-Pesta
    Director, Membership & Sponsorship

    Brenda Weiss-Pesta is the Director, Membership and Sponsorship for the Online Learning Consortium. She is responsible for the relationships with new and existing sponsorship partners and building opportunities to share their products and services with valued OLC members and the OLC online learning community.

    Prior to joining OLC, Brenda was a sales manager in the educational technology industry working with both higher education institutions and K-12 districts in the northeast. She has been active in her central Minnesota community as a chairperson and a volunteer on youth related projects and is a member of her local planning and zoning commission. Brenda has a Bachelor of Science degree in Business Administration from Northwestern College.

  • Robert Pope
    Director, Technical Operations

    Robert Pope oversees technical operations at the OLC.  He directs the development of all OLC web properties, mobile apps and systems integrations. He has a degree in computer and electronic engineering technologies CEET.

  • Jennifer Rafferty
    Director, Institute

    Jennifer Rafferty provides leadership in researching, scoping, managing, and evaluating a full range of professional development solutions for multiple audiences within the OLC Institute. She has worked for over 15 years supporting online learning initiatives in higher education and in the adult basic education system. Jennifer assumed this role at OLC after working for over seven years as an instructional designer at Quinnipiac University Online in Hamden, Connecticut. During her time at Quinnipiac University, Jennifer was also responsible for spearheading the development of the first online Spanish course at the University. She continues to teach this specialized curriculum for the School of Nursing and presents both nationally and internationally on the topic of online foreign language instruction. Prior to working in higher education, Jennifer was the project manager for the Massachusetts Adult Basic Education Distance Learning Project. In this role, she collaborated with the Massachusetts Department of Education and Project IDEAL to research and identify best practices for distance learning programs serving adult GED and ESL students. Jennifer holds a Masters of Education in Instructional Design from UMASS Boston, a Masters of Arts in Spanish from the University of Wisconsin-Madison, and an undergraduate degree in Romance Languages from Mount Holyoke College.

  • Kathryn (Katie) Fife Schuster
    Director, Conferences

    Katie Fife Schuster is the Director, Conferences & Events for OLC. In conjunction with the Senior Director, Conferences & Events and the Conference Service Manager, Katie provides direction and leadership toward the achievement of OLC's annual conferences. Prior to her current role, she held the position of Director of Online Learning for OLC and managed the planning, development, and production activities of the workshop program. She has also been OLC's Director of Publications. She has experience from her years in the publishing industry prior to joining OLC and holds a BA from Tufts University in anthropology and Spanish.

  • Madeline Shellgren
    Director, Online Engagement

    3Pronouns: she, her, hers
    Twitter: @MaddieShellgren

    As the Director of Online Engagement, Madeline (Maddie) Shellgren serves as the lead innovator, designer, and project manager of the OLC's portfolio of online engagement opportunities. Known for her love of storytelling, play, and all things gameful, Maddie thrives on facilitating and designing meaningful ways for people to connect, learn, and grow together. Within the OLC, she has served on steering and operations committees for several of the organization’s conferences (including as Technology Test Kitchen and Innovation Studio lead, as well as Engagement Co-Chair) and has had the distinct honor of being the mastermind behind the OLC Escape Rooms. She looks forward to continuing supporting OLC community building efforts, is committed to sustainable, equitable, and anti-oppressive ecologies within education, and is genuinely excited to leverage her interdisciplinary scholarly and professional backgrounds as she helps lead the OLC towards truly innovative and transformative models for what’s possible for online and digital engagement. Maddie joins the OLC from Michigan State University (MSU), where she has served as the lead on numerous student success initiatives related to instructional design and technology, accessibility, and equity and inclusion. Over the past eleven years, Maddie has dedicated her professional life to teaching and learning related initiatives and has strategically sought out opportunities that give her a multi-dimensional perspective on teaching and learning, including working as a Standardized Patient training medical students, serving as Program Director for Teaching Assistant development, taking lead on a number of cross-institutional educator onboarding and professional development projects, and teaching across online and face-to-face contexts. She most recently worked as an Assistant Rowing Coach for the MSU Varsity Women’s Rowing Program. There she was given the opportunity to help redesign a community from the bottom up, story the team's new journey together in fun and multimodal ways, lead in the co-construction of community expectations and norms, help ensure alignment across a variety of stakeholders and initiatives, and develop and operationalize strategic structures for long-term sustainability (such as entirely new social media, marketing, communications, and content management strategies). She had the privilege of seeing the impact of her human-centered and equity-oriented approach each and every day as the team reimagined what it meant to be a Spartan on the MSU Rowing Team. With her move to the OLC, she will continue on as a volunteer coach, still supporting these efforts and the team, and is excited to get back on the water.


  • Ridvan Ay
    Systems Administrator

    Before joining OLC, Ridvan worked as Systems Administrator and Data Analyst. Ridvan is skilled in Salesforce technologies, systems engineering, and databases. He holds a Bachelor of Science in Computer Technology from Anadolu University and a Master of Science degree in Computer Science from Kennesaw State University.

    In his free time, he likes gardening and his favorite pastime is playing soccer with his two sons. Ridvan is very excited to be part of the OLC team and working to contribute to the organization's IT excellence.

  • Melissa Conner
    Partnership Manager

    As the Partnership Manager for OLC's Northern North America, Europe, and Asia region, Melissa is invested in supporting current Institutional Members and potential partners as they navigate OLC’s valuable resources and member benefits. Melissa is enthusiastic about helping institutions achieve their faculty and staff professional development goals while meeting the full range of individual needs from the novice to experienced professional. By building meaningful relationships, Melissa takes the time to get to know OLC partners while prescribing a tailored plan that combines the advantages of an OLC Institutional Membership with institutional goals.

  • Zeren Eder
    Senior Instructional Designer

    27Zeren Eder has over 20 years of experience in higher education and has been designing, developing and facilitating online and blended courses since 2005. Prior to joining OLC in 2010, Zeren worked as faculty in various institutions teaching and designing face-to-face, blended and online courses. Currently, she is the Senior Instructional Designer for OLC Institute for Professional Development while at the same time overseeing OLC's Online Teaching Certificate and the Workshop programs.

    Zeren holds a BA in Education with emphasis in English, MA in Linguistics, and ABD status in English Literature . She is also alumna of OLC's Online Teaching Certificate, and IELOL (Institute for Emerging Leadership in Online Learning) programs.

  • Danielle Ezell
    Digital Marketing Manager
  • Kaitlin Garrett headshot
    Kaitlin Garrett
    Instructional Designer

    Kaitlin Garrett is an instructional designer with OLC and she is responsible for supporting the Advanced Online Teaching Certificate program. She has worked in higher education for 7 years with a focus on learning management systems and distance education.

    Prior to joining OLC, Kaitlin was a module coordinator at the University of Central Florida’s College of Medicine. She assisted first-year module directors and faculty teams with the planning, design, implementation, and evaluation of instructional materials used in both synchronous and asynchronous environments.

    Kaitlin holds a MA in Educational Leadership (Higher Education/Student Personnel), a graduate certificate in Instructional Design and Technology (e-Learning), and a BS in Psychology from the University of Central Florida.

  • Jill Geraghty, Ed.D.
    Manager, Conferences
  • Laurie Lulow
    Member Renewal Manager

    Laurie provides expert guidance and assistance to OLC members to ensure the successful utilization of their membership benefits and ease in the process of renewal. Laurie brings her many years of experience in sponsor and conference attendee relationship support and works closely with the OLC membership team to ensure continuous high-quality membership offerings and communications. Laurie graduated from Colorado State University with a Bachelor of Science in Business Administration.

  • Abbey McGuire
    Abby McGuire, Ed.D
    Educational Researcher

    Dr. Abby McGuire serves as the educational researcher at the Online Learning Consortium where she supports the OLC’s research efforts and advances the reach and impact of the OLC’s Research Center. Abby collaborates with scholars, practitioners, OLC team members, and external partners to design and implement initiatives and publish research that advances online, blended, and digital teaching and learning.

    Abby loves creating and sharing ideas to deepen understanding and shift perspectives about teaching and learning. She is a bold, creative thinker and educational leader with professional writing, editing, and consulting expertise, and she is a higher education professional with more than a decade of experience in administrative and faculty roles. Most recently, Abby led academic support and retention initiatives at Alma College and previously, taught as a lecturer in the Department of English Language and Literature at Central Michigan University. Abby holds a Doctor of Education in Educational Leadership and a Master of Arts in English Composition and Communication from Central Michigan University.

  • Mary McIlquham
    Partnership Manager

    As Partnership Manager, Mary works to promote OLC's resources and services, helping our members get the most use from their membership and working with potential members to highlight how OLC can benefit their organization and professional advancement.

    Prior to joining OLC, Mary has over 25 years in strategic sales and account management partnering with higher education and K-12 institutions with a focus on exceeding customer experience and engagement. She is passionate about making a difference. Her goal is to empower everyone to reach their full potential. Mary looks forward to working as an extension of your team to support your efforts in reaching your online learning goals. Mary attended her local technical college and was focused on Industrial Technology, learning valuable skills she was able utilize with her employer at that time Cray Research Inc.

    After hours, Mary can be found enjoying the great Wisconsin outdoors. She is obsessed with the sport of volleyball and has coached and currently officiates. Her family owns and operates apple orchards, so if you are looking for a good apple pie recipe she can help. The last couple years, she has been blessed with 3 grandchildren and is always looking for the opportunity to spend more time with them.

  • Cesar Morales
    Service Desk Manager

    As Service Desk Manager, Cesar managers the day-to-day customer service arm of the organization for both internal and external stakeholders. His work spans end-user technology environments and troubleshooting as well as the documentation of policies and processes that ensure OLC Members and staff receive best-in-class customer service across all of our technology platforms and services.

  • Denise Musto
    Customer Service Representative

    Denise Musto joined Online Learning Consortium in March of 2015. 

  • Suzie Reed
    Financial Analyst

    Suzie Reed joined Online Learning Consortium in a part-time bookkeeping capacity and eventually became a full-time member of the Finance team as a Financial Analyst. Her responsibilities include day-to-day bookkeeping, payroll, reporting, and analysis. Suzie has a Bachelor of Science Degree in Finance from Salem State University.

  • Cindy Schanke
    Instructional Designer

    Cindy Schanke is an instructional designer at the OLC where she provides instructional design, course development, and educational technology expertise within the OLC Institute for Professional Development. In 2000, she got her start in the eLearning field for government and industry, and in 2013 she began working as an instructional designer in higher education. She joined OLC in 2021 after serving Elizabethtown College as the Assistant Director of Online Learning. She holds a Masters of Science degree in Instructional Technology from Bloomsburg University and an undergraduate degree in Psychology from Lock Haven University.

     

  • Elisabeth Stucklen
    Instructional Designer

    Elisabeth Stucklen is an instructional designer in the Online Learning Consortium's Institute for Professional Development, where she provides course design/production and facilitation support for the Instructional Designer Certificate Program and serves as the instructional designer in the Institute for Emerging Leadership in Online Learning (IELOL) program. She has worked in online higher education and instructional design for over 17 years. Prior to joining OLC, she worked as the senior instructional designer at Mount Washington College (MWC) in Manchester, NH, where she was responsible for creating new online courses, providing training and support for faculty, and assisting the director in monitoring the course development process. Before MWC, she worked at Lesley University providing professional development and course design assistance to faculty. In addition to her role with the OLC, Elisabeth also teaches online for Brandeis University in their Masters in Learning Experience Design program and has served as a mentor in the Educause ID2ID cross-institutional peer mentoring program for the instructional designer.

    Elisabeth holds a Masters of Science in Instructional Design and Technology from Emporia State University and a Bachelor of Science in Visual Communication Technology from Lesley University and is a graduate of the 2020 cohort for the Institute for Emerging Leadership in Online Learning (IELOL).

  • Clarise Spriggs
    Customer Service Representative

    Clarise began working with the Online Learning Consortium in the fall of 2016.  You’ll find her in many places where customers connect with OLC, most notably in the chat room, adding a personal touch to virtual communications.  Clarise is always happy to help, whether guiding customers through a registration process, answering questions, or resolving concerns quickly. 

    Previously Clarise spent 20 years in customer-facing roles in the hospitality industry, working for an airline company in reservations and in their private club.  She’s also served as an assistant librarian and an office manager.  Clarise has a Bachelor of Science degree in Business Administration from Emmanuel College.