Retention Strategies in Online Education

April 2010

Retention Strategies in Online Education – ABSTRACT

This Practitioner Document is one of a series of documents produced by The Online Learning Consortium based upon key insights from our workshops. Participants of these workshops discuss and share tips and techniques that work for them, plus experiences and issues based on the topic of each workshop. As a member of OLC, you can benefit from this shared knowledge and learn from your colleagues who are faced with the same challenges for moving into online learning — effectively prepared.


  • Learn strategies for making retention an institution wide priority
  • Become versed in instructional design strategies for learning effectiveness and engagement
  • Identify support systems that enhance student satisfaction and faculty satisfaction
  • From the perspectives of the Sloan-C Pillars, learn how institutions and individuals create cultures for student success


  • Sloan-C 5 Pillars
  • Student Screening
  • Resource Accessibility
  • Technology Limitations
  • “Tracking” Students
  • Faculty Time Management
  • Student vs. Faculty Satisfaction
  • Outreach Programs
  • Faculty Responsibility
  • Importance of Support


Marie J. Morin Fetzner joined Monroe Community College (MCC) in 1987 and currently serves as the Assistant to the Vice President of Educational Technology Services (ETS). Her job functions include project management, divisional budget development and monitoring, technology planning, technology assessment and research, and a variety of personnel and communication functions. In 2006-07, Marie served as Director of Online Information and Distance Learning at Montgomery College, Montgomery County, Maryland. From 2003-2006, she was on special assignment as MCC‟s Banner Project Manager. In 1997, Marie served as a founding member of MCC‟s “Monroe Model” team that provides comprehensive support to online faculty and students.

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Member only – PDF document:
application/pdf iconpractioner_retention.pdf