Online Mentoring for Faculty and Students: Building a Community of Support

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This session will provide insights into mentoring for faculty and students in online education programs, or for those considering a more traditional mentoring program delivered predominantly online. The presenters will discuss a variety of faculty and student mentoring programs for higher education, along with relevant best practices and examples of effective and successful implementation. This webinar will highlight the rationale for mentoring, characteristics of effective mentors and mentees, how to structure or organize programs, and will detail the core elements for setting up and running online mentoring programs. This presentation is largely based on the presenters’ book “Best Practices for Mentoring in Online Programs: Supporting Faculty and Students in Higher Education (2022)” as part of Routledge’s Best Practices in Online Teaching and Learning series.

Key Takeaways:

  • Better understand the models and different types of mentoring programs.
  • Identify opportunities and challenges for delivering mentoring programs online.
  • Prepare for planning and implementation of mentoring programs, including structure and organization, essential elements, and stakeholders.

Intended Audience:

Faculty, Higher Education Administrators, Faculty Developers, Online Education Leaders, Student Success & Support Services Professionals.

Speaker Bio
Susan Ko, Ph.D.

Faculty Development Consultant – Lehman College, CUNY

Susan Ko is a Faculty Development Consultant in the Office of Online Education at Lehman College, City University of New York, USA, and teaches Humanities and Asian Studies courses online for the University of Maryland Global Campus, USA. She is the author of Teaching Online: A Practical Guide (2017), a leading book in the field of online teaching, and the series editor for the Best Practices in Online Teaching and Learning series. She has more than 20 years of online teaching and faculty development experience.
Olena Zhadko, Ph.D.

Director of Online Education – Lehman College, CUNY

Olena Zhadko is the Director of Online Education at Lehman College, City University of New York, USA. She has 15 years of experience providing leadership in teaching and learning, online education, and innovative use of technology. With Susan Ko, she is the co-author of Best Practices in Designing Courses with Open Educational Resources (2020).