From Perfection to Imperfection in Student Assessment—GenAI’s Impact
Introduction The emergence of generative artificial intelligence (GenAI) tools such as ChatGPT, GrammarlyGO, or Microsoft Copilot has led to a significant change in academic writing. Whereas a decade ago, the primary focus of writing evaluation was on students’ mastery of grammar, structure, argumentation, and citation skills, today, we as educators, must also consider how these […]
OLC Facilitator Spotlight: Dr. Georgianna Laws
In this month’s Facilitator Spotlight, we’re proud to feature Dr. Georgianna Laws, an online higher education leadership practitioner, researcher, and educator with over two decades of global experience. Her work sits at the intersection of leadership, online education, and learning systems, advancing quality, alignment, and innovation in digital learning environments. She holds a doctorate in […]
From Urgency to Strategy: How IELOL Shaped My Leadership Lens
In 2021, I had the privilege of participating in the Institute for Emerging Leadership in Online Learning (IELOL), hosted in partnership with Arizona State University (ASU). At that point in my career, as an Associate Director of Academic Operations, I was already deeply engaged in academic operations, faculty systems, and innovation initiatives within my institution. […]
When Civility Is Optional in Higher Education
Higher education prides itself on values of inquiry, community, and social justice. Mission statements emphasize belonging, respect, and shared responsibility. Yet within the everyday rhythms of academic life, a troubling pattern often emerges: civility is optional for those with the most privilege, while staff, students, adjuncts, and early-career scholars disproportionately absorb the costs of incivility. […]
Student Well-Being in Online Learning: A Design Question, Not Just a Support Question
January 2026 Snap Survey Results Dashboard Well-being is a holistic and dynamic state that extends beyond the absence of illness to encompass physical, psychological, and social functioning. It includes both happiness and life satisfaction, as well as purpose, growth, and self-actualization. Rather than implying a life free from challenge, well-being reflects the balance between the […]