Online Leadership in Action: Stories of the Evolving Online Organizational Landscape in Higher Ed

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Please join the editorial team and a few of the authors of OLC Press’s new release From Grassroots to the Highly-Orchestrated: Online Leaders Share Their Stories of the Evolving Online Organizational Landscape in Higher Ed as they speak to stories they wrote about in the book and how lessons they learned while writing can help inform organizational leadership at your institution.

Key Takeaways:

Participants will have access to lessons learned and advice from the chapter authors in “From Grassroots to the Highly-Orchestrated: Online Leaders Share Their Stories of the Evolving Online Organizational Landscape in Higher Ed” ranging from every dimension of the online student lifecycle to topics around leadership and innovation.  

Intended Audience: 

  • Scholarly/Professional: (academic leaders)
  • Presidents/Provosts/Deans: (executive leaders) 
  • Chief Online Officers
Speaker Bio


Bettyjo Bouchey, Ed.D


Dr. Bouchey is Associate Professor and Dean of Online Education at National Louis University where she is responsible for standards of quality and service for online programming across the institution. Dr. Bouchey has had the opportunity to lead all aspects of an online campus and programming in her career and spends time each week in deep dialog with an engaged personal learning network discussing the evolving nature of online education. Dr. Bouchey holds a B.A. in Psychology from the University at Albany, an M.B.A. in Entrepreneurship from Rensselaer Polytechnic Institute, and a Doctorate in Education from Northwestern University. She is a co-founder of the CORAL Research collaborative focused on online leadership and scholarship; her personal research interests include the nature and future of organizational structures of online units in institutions of higher education, as well as inventive and high-impact pedagogical practice in online teaching. Dr. Bouchey writes and is widely quoted in the academic and popular press; her articles and curriculum vitae can be accessed here:
Erin Gratz, Ed.D.


Dr. Erin Gratz is the instruction and outreach librarian at Orange Coast College in Costa Mesa, California. She has been an academic librarian for more than 20 years. During that time, she has focused on information literacy, user experience, and collections, primarily in the areas of sociology and music. Additionally, she has taught online courses for over 10 years and led the online program at a mid-sized private university for two years. Dr. Gratz holds a B.A. in sociology from Manchester College, a Masters of social science from the University of Amsterdam, a Masters in library and information science from the University of Illinois at Urbana-Champaign, and a Doctor of Education in organizational leadership from the University of La Verne. Her research interests are in faculty trust, shared governance, and online teaching and organizational structure in higher education.

Shelley C. Kurland, Ph.D.


Dr. Shelley Kurland is the inaugural Dean of Virtual Campus at the County College of Morris in Randolph, New Jersey. Dr. Kurland has had the opportunity to lead in faculty development and online learning for about 20 years. She is actively engaged in several regional and national organizations and regularly contributes through committee work, writing, and professional presentations. She uses the question, “Is this the best for the student?” as the compass for her professional work. Dr. Kurland holds a B.S. in Exercise Science and Sports Studies from Rutgers University, a Master of Arts in Teaching with a concentration in Teacher of the Handicapped, and a Doctorate in Philosophy in Teacher Education/Teacher Development, both from Montclair State University. Her research interests are in leadership, distance education, active learning, faculty learning, and the use of technology with pedagogical considerations.

Thomas Cavanaugh, Ph.D.

Author – Chapter: Leadership Lessons From the Pandemic

Dr. Thomas Cavanagh is Vice Provost for Digital Learning and Continuing Education at the University of Central Florida. In this role, he oversees the distance learning strategy, policies, and practices of one of the nation’s largest universities. A national leader in digital education and academic innovation, he has been recognized with numerous awards from organizations such as the Online Learning Consortium, the United States Distance Learning Association, the IMS Global Learning Consortium, and the WICHE Cooperative for Educational Technology. He is active in the higher education community and serves on several national boards. He is also an award-winning author of severaly mystery novels.

Stephanie Hinshaw, Ed.D.

Author – Chapter: Leading in an Online Environment through the Lens of Servant Leadership

Dr. Stephanie Hinshaw is the Executive Director of the Butler Beyond Transformation. Prior to joining Butler University, Stephanie served as the Provost at American College of Education for seven years and spent 13 years in multiple roles at other higher education institutions. Dr. Hinshaw was recognized for her leadership skills, earning the United States Distance Learning Association’s 2020 Outstanding Leader Award. Stephanie holds a Bachelor’s degree in Journalism from Indiana University, a Masters in Business Administration from Butler University, and a Doctor of Education in Interdisciplinary Leadership from Creighton University. Her research centers around how leaders influence their teams, especially toxic leaders.

Shubha Kashyap, Ph.D.

Author – Chapter: Forces for Change: Forming a New Online Education Unit

Dr. Shubha Kashyap serves as the Director of Student Affairs and Faculty Relations at Nexus for the College of Engineering at University of Michigan, Ann Arbor. In this role, she leads efforts to develop student success strategies for online students, supports new online degree programs as they move from ideation to launch, and manages market analysis and business intelligence activity for new credit-bearing programs. Dr. Kashyap’s focus on increasing access to education is evident throughout her career. She specializes in academic affairs, student and faculty development, and navigating higher education systems. She has successfully launched several online programs, managed strategic education initiatives, taught courses, and advocates for first-generation college students and inclusive education practices. She also has extensive experience in change management, business coaching, strategic planning, appreciative inquiry, and process consultation. Dr. Kashyap earned her Ph.D. in Workforce Education and Development from Penn State University, an M.A. in Student Affairs Administration, and a B.S. in Psychology from Michigan State University.

Chris Foley, Ed.D.

Author – Chapter: Embracing the Digital: Defining a New Strategic Approach to Learning

As AVP and director, Dr. Chris Foley is the chief operating officer for the Office of Online Education, providing entrepreneurial leadership of strategic operations and business processes for the office. He works with faculty, staff, and academic and other administrators at the university, campus, and school levels to determine the needs of the university related to online education, and to identify, develop, implement, and monitor services and solutions. Chris has nearly 18 years of experience with Indiana University. From 2007 to 2015, he served as director of undergraduate admissions for IUPUI. Prior to that, he was the chief of operations for undergraduate admissions and director of international admissions at IU Bloomington.