Former IELOL Faculty

Faculty Picture Profile
photograph of Elizabeth Ciabocchi

Elizabeth (Liz) Ciabocchi, Ed.D (IELOL Alumni 2010, IELOL Faculty 2017, 2019)

Dr. Elizabeth (Liz) Ciabocchi currently serves as associate provost for academic affairs at Adelphi University. In this role, she oversees all curricular offerings, working closely with each of the University’s deans, faculty and administrative offices to implement, manage and revise the curriculum, including interdisciplinary offerings. She also serves as the primary Adelphi University liaison with the Middle States Commission on Higher Education (MSCHE), the New York State Education Department and the U.S. Department of Education.

With more than 25 years of experience in higher education, Liz most recently served as vice provost for digital learning and executive director of online learning and services at St. John’s University, where she led academic initiatives to develop digital learning strategies for programs offered in fully online and hybrid formats. Prior to her time at St. John’s, she served in various roles at Long Island University, such as associate vice president for online learning, and also in areas including instructional technology, academic planning and academic affairs. She previously worked at the Pacific College of Oriental Medicine and the New York College of Health Professions.

Author of two book chapters, Liz has published peer-reviewed journal articles and has presented her research on leadership and e-learning in higher education and other topics at dozens of conferences. Her teaching experience includes graduate-level courses in St. John’s University’s School of Education and undergraduate courses and graduate thesis supervision at the New York College of Health Professions. She has been extensively involved in committees and evaluation teams for Middle States reaccreditation and has held board and committee positions with the Online Learning Consortium (OLC), which named her a fellow in 2015.

Liz earned her EdD in Higher and Postsecondary Education from Teachers College, Columbia University; a Doctor of Chiropractic degree from New York Chiropractic College; and a Bachelor of Science degree in Biology from the University of Scranton. She holds certifications from the OLC in Online Teaching and Leadership in Online Learning.

Luke Dowden - Profile

Luke Dowden (IELOL Alumni 2010, IELOL Faculty 2019 – 2020

Dr. Luke Dowden recently joined the Alamo Colleges District as its Chief Online Learning Officer and Associate Vice Chancellor of Academic Affairs. Through Alamo Colleges Online, he will lead and support capacity building initiatives at all five colleges so each may gain a greater market share of online learners in their respective service areas.

Prior to joining Alamo Colleges Online, Dr. Dowden founded the Office of Distance Learning at the University of Louisiana at Lafayette in 2010 and served as its Director for 8 years. Under Dowden’s leadership, the Office of Distance Learning earned the 2013 Online Learning Consortium’s Award for Excellence in Faculty Development for Online Teaching. Dowden was honored in 2014 as the inaugural recipient of the Online Learning Consortium Bruce N. Chaloux Award for Early Career Excellence in Online Education. Dowden’s other significant leadership achievements include the creation of an electronic course design and certification process, facilitating the development and delivery of 13 new online degree programs, and the creation of a suite of instructional technology tools for online course delivery.

Prior to joining UL Lafayette, Dowden founded the Division of Accelerated Learning at Bossier Parish Community College. He led the efforts to create 6 online, accelerated degree programs with wrap-around student support services. During this time, the Louisiana Board of Regents tabbed him to found the Center for Adult Learning in Louisiana. As Executive Director of CALL from 2008-2013, he worked primarily with 6 community colleges and regional universities to create and launch over 18 accelerated online degree programs, introduce prior learning assessment policies and strategies, and coordinate marketing the programs statewide to the over 500,000 adults with some college and no degree. He is a past Steering Committee and Executive Council Chair for the WICHE Cooperative for Educational Technologies (WCET).

Dowden earned a bachelor’s in History and a master’s degree in Adult Education from Northwestern State University before earning his Doctorate of Education in higher education administration in 2009 (Nova Southeastern University).  He is a 2010 Graduate of the Penn State and Online Learning Consortium Institute for Emerging Leaders in Online Learning (IELOL).

Angela Gunder (IELOL Faculty 2020

Angela Gunder is OLC’s Vice President of Learning. Angela is responsible for gathering, curating, and leveraging the intellectual capital created by and disseminated through OLC. Her over fifteen-year career as a designer for higher education informs her leadership and design practices, where she leverages her expertise in instructional design, andragogy, web design, usability, visual communication, programming, and standards-based online learning.

Prior to her position at the OLC, Angela served as the Director of Instructional Design & Curriculum Development for the Office of Digital Learning, managing and mentoring the team that builds the fully-online programs for The University of Arizona. She holds a B.S. in Computer Science and Fine Art from Fordham University, an M.Ed. in Education Technology from Arizona State University, and is completing her Ph.D. in Teaching, Learning and Sociocultural Studies at The University of Arizona.

Russ Poulin (IELOL Faculty 2019 – 2020)

Russ Poulin is Vice President of Technology-enhanced Education for WICHE and Executive Director of WCET for WCET. The WICHE Cooperative for Educational Technologies is a national organization focused on the practice, policy, and advocacy of technology-enhanced learning in higher education. Russ directs WCET’s state and national policy efforts, research activities, and supports efforts to improve the practices of multi-institution consortia. Russ represented the distance education community on national committees, comments on policy issues, and edits the WCET Frontiers blog. Russ received a bachelor’s from the University of Colorado Denver and a master’s from the University of Northern Colorado. He is also partial to movies, cats, and his wife, Laurie.

Meg Benke

Meg Benke (IELOL Faculty 2009-2010, Co-director 2014-2016

Meg Benke, Ph.D., is a professor and academic coordinator of Empire State College’s graduate programs in adult learning and emerging technologies. Dr. Benke has had an extensive administrative career at Empire State College, serving as dean of the Center for Distance Learning, vice provost, provost and acting president.
In 2015 Dr. Benke was selected as a research Fulbright Scholar and joined the Waterford Institute of Technology in Ireland. Dr. Benke was named to the International Adult and Continuing Education Hall of Fame for lifetime achievements in adult and online education. Dr. Benke was recognized for the Most Outstanding Achievement in Online Learning by an Individual, by Sloan-C, a national consortium for distance learning providers in 2007. In 2010, Benke was honored by the board of directors of the Sloan Consortium, by being named to its inaugural class of Sloan-C Fellows, for her extraordinary qualifications, significant experience, distinguished service and leadership in the field of online learning. Shortly thereafter, she was named president of the board of directors of Sloan-C where she served for three years.

Dr. Benke also serves as a commissioner for the Middle States Association for Higher Education, and participated as a commissioner for the National Commission on Inter-state Regulation of Distance Education. See also serves as a member of New York State’s Regents evaluation committee for academic programs.

Dr. Benke presentations and publications focus on adult learning, online education, prior learning assessment and progressive education. She recently co-authored a book, Leading the E-Learning Transformation of Higher Education and had a chapter published in an Educause e-book, Game Changers in Higher Education.

Mark Brown

Mark Brown (Guest Lecturer 2012-2013, IELOL Faculty 2014-2016)

Professor Mark Brown is Director of the newly established National Institute for Digital Learning in Ireland. He is based at Dublin City University. Before taking up this position at the start of 2014, Mark was Director of both the National Centre for Teaching and Learning and Distance Education and Learning Futures Alliance (DELFA) at Massey University, New Zealand.

Over the last decade Professor Brown has played key leadership roles in the implementation of several major university-wide digital learning and teaching initiatives, including the enterprise-wide deployment of Moodle, the original development of the Mahara eportfolio system, and the conception of Massey University Worldwide which involves a major online initiative specifically targeting international students living overseas.

Professor Brown serves on several international journal editorial boards and has published and/or presented over 300 papers in the area of online, blended and distance learning. Mark regularly contributes keynote addresses at major conferences in the field. He was until recently President of the New Zealand Association for Open, Flexible and Distance Learning (DEANZ) and remains Treasurer and an executive committee member of the Australasian Society for Computers in Learning in Tertiary Education (ascilite). Ascilite is the peak professional body for digital learning in Australia and New Zealand. Mark is a recipient of a National Award for Sustained Excellence in Tertiary Teaching and is a member of the New Zealand Academy of Tertiary Teaching Excellence.

David Cillay

David Cillay (IELOL Faculty 2016, Co‑director 2017 – 2018)

David R. Cillay is the Vice President,Washington State University Academic Outreach and Innovation. As part of his role, he oversees WSU’s Global Campus (online degree program), Summer Session, and Academic Media Services. Dr. Cillay is responsible for online and external credit program implementation and delivery. Dr. Cillay is nationally known as an expert in the field of elearning. He has been published in journals and textbooks, and has presented at national and international conferences. He also instructed and managed a graduate program in instructional design. Dr. Cillay’s academic background includes faculty appointments at Washington State University and University of Idaho.

Dr. Cristi Ford

Cristi Ford (IELOL Faculty 2018)

Cristi Ford brings more than 15 years of experience in project management, program evaluation, training, instructional design, and student services to her role as Associate Vice Provost at the University of Maryland University College. In her role at UMUC, Dr. Ford provides thought leadership for the Center for Innovation in Learning and Student Success by identifying promising, next-generation online learning initiatives and leading the implementation of these initiatives through rapid prototyping and piloting.

Before joining UMUC, Dr. Ford served as director of the Research Academy for Integrated Learning for the University of the District of Columbia, and as an assistant professor for UDC’s Center for Academic Technology. Prior to joining UDC, Dr. Ford was the founding director of Distance Education at Hampton University, creating Hampton U Online, which currently offers 22 online programs. She also remains consistently engaged in online learning by teaching online courses in psychology and graduate education programs.

Dr. Ford has extensive experience in developing new online learning programs, as well as conducting research related to teaching and learning in the online environment, with a focus on the design and delivery of integrated educational support, training, and transition services for young adults and children with neurodevelopmental disorders. Dr. Ford holds a Ph.D. in Educational Leadership from the University of Missouri-Columbia, and undergraduate and graduate degrees in the field of Psychology from Hampton University and University of Baltimore, respectively.

Cynthia Golden

Cynthia Golden (IELOL Faculty 2011-2013)

Cynthia Golden served on the faculty for the Sloan-C IELOL from 2011 through 2013, and was honored to be part of it.

She is the director of the Center for Instructional Development & Distance Education at the University of Pittsburgh, where she is responsible for leading online learning, teaching support, instructional technology, measurement and evaluation of teaching, and other academic support services. She serves as a member of the Provost’s Advisory Council on Instructional Excellence, as a member of the Provost’s Information Technology Advisory Committee, and on other university committees and campus and professional working groups.

Prior to joining Pitt, Cynthia was Vice President of EDUCAUSE, where she led professional development activities as well as the association’s content and knowledge management initiatives. Before joining EDUCAUSE in late 2001, she served as Executive Director of Computing and Technology Services at Duquesne University, where she had been the CIO since 1998. Previously, Cynthia was manager of business applications in the Information Systems division at MIT, where she also coordinated administrative computing architecture. She was Associate Director of Administrative Systems at Carnegie Mellon University before joining MIT.

Currently, she directs the Senior Leadership Roundtable at EDUCAUSE, and serves as a faculty member in the association’s New IT Mangers program. She is a frequent presenter at conferences, and author of numerous articles as well as author and editor of the book Cultivating Careers: Professional Development for Campus IT. She served on the Board of Directors of the IMS Global Learning Consortium, the Seminars on Academic Computing, the Northeast Regional Computing Consortium and CAUSE; participated on national conference program committees; and served as a member of many professional association committees over a twenty-year period.

Laurie Hillstock

Laurie Hillstock (IELOL Faculty 2015 – 2018, Co‑director 2018)

Laurie G. Hillstock has been a faculty member and administrator in higher education for over 15years. Most of her experiences have been in the distance learning arena, focusing on strategic planning (i.e., organizational structure, policy, accreditation, and funding models), technology integration, faculty and curriculum development, and student success. In addition, she has taught a number of credit-bearing courses in the online, hybrid, and web-enhanced learning environments. She has also administered and/or taught with a variety of LMS systems including Blackboard, Canvas, e-Racer, Moodle, and Sakia.

Dr. Hillstock currently serves as a Consultant for the Online Learning Consortium (OLC). She is the developer and facilitator for both the OLC Leadership in Online Learning Mastery Series and the OLC Advanced Online Teaching Certificate Program. She is also a mentor for the basic OLC Teaching Certificate program as well as a content developer and workshop facilitator for other OLC workshops.

Kathleen Ives

Kathleen S. Ives (IELOL Alumni 2011, IELOL Faculty 2012-2015)

Kathleen S. Ives, D.M., has worked in online technology for more than 20 years and serves as The Online Learning Consortium’s Chief Executive Officer and Executive Director. Previously, Dr. Ives served as chief operating officer where she managed the organization’s operations as well as facilitated workshops in higher education online best practices. Formerly, Dr. Ives oversaw all forms of alternative instruction at Quinsigamond Community College in Worcester, Massachusetts (distance learning, accelerated programming). She teaches in on-ground, online, and blended modalities for the University of Phoenix and Bay State College in Boston, Massachusetts. Additionally, she serves on the Massachusetts Department of Education Distance Learning Advisory Board.

Dr. Ives began her career at CBS and helped to develop the service that evolved into Prodigy. She then spent 14 years designing and implementing consumer online information services, first at AT&T and then at Verizon where she spearheaded the development of the nation’s first online Yellow Pages product, now called Dr. Ives has degrees in communication, communication management, and organizational leadership from the University of California at Davis, the University of Southern California, Annenberg School of Communication, and the University of Phoenix-Online, respectively.

David Lefevre

David Lefevre (IELOL Faculty 2012-2013)

David Lefevre is director of the Educational Technology Unit at the Imperial College Business School in London. The role of his team is to establish how the school can best take advantage of education technology in its teaching and then encourage and enable this to happen. David is also active at the institutional level, particular with regard to how an institution can best organize its resources to take full advantage of educational technology.

David is also co-founder and chairman of Epigeum, a well-known, e-learning publisher in the higher education space. Epigeum develops and distributes online courseware to 180+ institutions of higher education across five continents. Epigeum works in close collaboration with institutions and this work has given David exposure to a wide range of different approaches to the delivery of online learning.

In recent years, David has received awards including a Gold award at the IMS Learning Impact Awards in 2010 and an Effective Practice Award at the Sloan-C Blended Learning Conference in 2011. He presents annually during the conference season on an eclectic range of topics including ‘computer based feedback’, ‘cultural issues relating to technology’ and ‘transitioning to online learning.’

David is a qualified teacher and has degrees in mathematics and computing science. He has been studying for a PhD in educational technology for more years than he cares to remember; however, the viva exam will finally take place in May of this year.

Barbara Macaulay

Barbara Macaulay (IELOL Faculty 2009)

Dr. Barbara A. Macaulay currently serves as the Associate Provost for Online Education/CEO of MCPHS Online at MCPHS University, overseeing the development and implementation of online health care programs. In the time that she has been with MCPHS, the number of online programs has grown to 20 and enrollments have increased by 30%. Prior to joining MCPHS, Barbara spent some 28 years in the public higher education arena at both the community college and university levels, overseeing adult and continuing education endeavors; she last served in the position of Associate Vice President and Chief Academic Officer for UMassOnline.

Dr. Macaulay has taught graduate courses both in person and online in adult and continuing education at several colleges in Massachusetts, as well as at Teachers College/Columbia University in New York; she also served as a doctoral advisor for the AEGIS Program at Teachers College for several years. In addition to formal teaching, Dr. Macaulay has presented in several venues about online education, including Academic Impressions, UPCEA, and the Sloan Consortium.

In addition to earning an Ed.D. and MA at Teachers College, Dr. Macaulay holds an M.Ed. from Worcester State University and a B.S. from Springfield College. Her research interests are strongly tied to adult learning in various settings and venues; this area of interest/expertise connects well to online education in which adult learning practices must be carefully integrated into online program and course delivery, as well as in faculty preparation.

Gary Miller

Gary Miller (IELOL Co-director 2009-2010, IELOL Faculty 2011)

Gary E. Miller, D.Ed., is Executive Director Emeritus of the Penn State World Campus, the e-learning campus of The Pennsylvania State University. As the founding Executive Director of the World Campus, Dr. Miller led the development of what has become recognized as one of the leading e-learning institutions in the United States. He began his career in educational broadcasting at Penn State and served as Director of Instructional Media for the University from 1981 to 1987. From 1987-1993, he served as Associate Vice President for Program Development and Executive Director of the International University Consortium at the University of Maryland University College.

In 2004, he was inducted into the International Adult and Continuing Education Hall of Fame and served as Chair of the Board for 2010. He received the 2004 Charles A. and Mildred B. Wedemeyer Award from the University of Wisconsin and the American Journal of Distance Education and the 2007 Irving Award from the American Distance Education Consortium for his contributions to distance education. Dr. Miller was recognized for lifetime contributions to the field by the Sloan Consortium and the National University Telecommunications Network in 2008 and by the International Council for Open and Distance Education in 2009.

He was named a Sloan Consortium Fellow in 2010. He is the author of The Meaning of General Education (Teachers College Press, 1988) and numerous articles and book chapters on distance education, including “Organization and Technology of Distance Education” in An Introduction to Distance Education (Routledge, 2010). He is one of seven authors of Leading the E-Learning Transformation of Higher Education (Stylus, 2013).

Tracy Mitrano

Tracy Mitrano (IELOL Faculty 2013-2014)

The Director of Information Technology Policy and Internet Culture, Policy and Law Program at Cornell University for twelve years, Dr. Tracy Mitrano has been a frequent speaker at conferences, colleges and universities on the subjects of “virtual global universities” and the creation of international inter-institutional courses; online education; digital literacy and undergraduate Internet competencies; social networking; electronic surveillance; policy development, organizational development and leadership programming; information management; privacy, security, compliance and risk management.

Dr. Mitrano sits on the Boards of the National Institute for Technology in Liberal Arts Education; New York State Board of Education, Task Force on Distance Education 2013; Tompkins County Library Board of Trustees and Broadband Committee of the Legislature. Previously, Dr. Mitrano has been a Director of the EDUCAUSE, Hawkins Leadership Roundtable, Board of Directors, (2006-2000, Treasurer 2007, Secretary 2008, Vice President 2009); Executive Leadership Program, Annual Institute (2003-2005). As faculty, Dr. Mitrano currently serves the Institute for Emerging Leaders in On-Line Education (of the Sloan Consortium) and has served Seminars on Academic Computing (2006); EDUCAUSE Executive Leadership Institute (2003-2005); Frye Leadership Institute, sponsored by the Council on Library and Information Resources and EDUCAUSE (2004-2008).

Since 2012, Dr. Mitrano has been the author of the Inside Higher Ed blog, “Law, Policy and IT?” Dr. Mitrano has English and History Bachelors of Arts degrees from the University of Rochester, Masters and Doctorate in American History from Binghamton University and a Juris Doctor degree from Cornell Law School. Before retiring from Cornell, Dr. Mitrano taught Computer Information Science and Social Policy, at Syracuse University American Legal History, and at the University of Buffalo American History.In 2005, she taught Internet Law at the MiNe Program, Universite Cattolica in Piacenza, Italy, has spoken at International Conference on Piracy and Counterfeiting sponsored by the U.S. Italy Embassy at the Consulate in Florence. In March of 2014 she will teach intellectual property at Ithaca College’s Executive Master’s Program, and in July, Internet Media at John Cabot University in Rome, Italy. Dr. Mitrano is currently also working for Internet 2 on its National Strategy for Trusted Identities in Cyberspace.

Anymir Orellana

Anymir Orellana (IELOL Faculty 2014)

Dr. Anymir Orellana is a program professor in instructional technology and distance education at the Abraham S. Fischler School of Education, Nova Southeastern University (NSU). She earned a Doctor of Education in Instructional Technology and Distance Education from NSU; a Master of Science in Computer and Information Sciences and Engineering from the University of Florida; and a Bachelor of Science in Informatics Engineering from Universidad Centroccidental “Lisandro Alvarado” (UCLA), Venezuela.

Dr. Orellana graduated cum laude from UCLA, Venezuela, and has received important academic awards among which are the 2011 IAP Distance Education Second Place Book Award for the co-edited book The perfect Online Course: Best Practices for Designing and Teaching, from the Association for Educational Communications and Technology; the Outstanding Applied Dissertation Award from NSU; the National Merit-Award for University Professors, from the National Committee for Merit Awards to Professors of Venezuelan Public Universities; and a scholarship from the Inter-American Development Bank to pursue graduate studies.

Since 2006 she has been teaching online doctoral courses in Spanish and English at NSU, in areas such as instructional media, instructional technology, distance education, system analysis and design, and instructional design. She serves as applied dissertation chair and committee member to doctoral students, in Spanish and English. From 1997 to 2005 she taught undergraduate courses in computer data structures and analysis of computer algorithms in the in the B.S. in Informatics Engineering at UCLA, and for several years she taught in the Masters in Information Systems at this university.

She is currently involved in the initiative “Quality Assurance Process for Online Education” to promote quality and improve the practice of online education in Latin America. This is a joint effort of the Inter-American Distance Education Consortium (CREAD), the Sloan Consortium, the Institute for Quality Distance Higher Education in Latin-America and the Caribbean (CALED), and NSU.

She is Assistant Editor of the refereed journals Quarterly Review of Distance Education and Distance Learning; a member of the review panel of the MERLOT Journal of Online Learning and Teaching; and a member of the review committee for Apertura journal in Spanish. In addition to research in the fields of online distance education and instructional technology, Dr. Orellana has experience in the analysis, design, and development of management information systems; database management systems; instructional media production; and instructional design.

Loyce Pailen

Loyce Pailen (IELOL Faculty 2012)

Dr. Loyce Pailen, CISSP, Associate Provost, Office of Instructional Services and Support, University of Maryland University College. In this position, she provides broad administrative oversight and leadership for three units, Course Development, the Center for Teaching and Learning and the Center for Support of Instruction (CSI) – all crucial components of the institution’s broad strategic vision for delivering quality higher education to students worldwide.

Pailen earned a Doctor of Management from UMUC, with her doctoral research on “A Framework for Developing and Managing Information Technology Online Laboratories at Institutions of Higher Education” that culminated in the development of a useful tool for educators and instructional technologists as they contemplate the inclusion of virtual laboratories into the distance education environment. Her earlier career includes 20 years working at The Washington Post Company in various programming, management and directorial positions in information technology.

Larry Ragan

Lawrence C. Ragan (IELOL Co-director 2009-2017)

Dr. Lawrence Ragan serves as the Co-Director for the Center for Online Innovation in Learning at Penn State University where he helps direct the Center’s mission of research, scholarship, technology innovation, and leadership development programming. Dr. Ragan has been a part of the creation and management of Penn State’s World Campus since it’s inception in 1998. From 1995 through 2008 Dr. Ragan served as Director for Instructional Design where he provided leadership in the design, development, and delivery of courses via the World Campus. Since 2008, Dr. Ragan has lead the design and development of Outreach and Online Learning Faculty Development, which offers a range of professional development programming for World Campus and Penn State faculty preparing for online and continuing education teaching success.

Dr. Ragan served as the Co-Director of the Institute for Emerging Leadership in Online Learning (IELOL) from 2009-2017. In partnership with the leadership at OLC, IELOL addresses the operational and strategic leadership on the design and development and preparation of the next-generation of leadership in online learning. Dr. Ragan has served in leadership roles as co-director and faculty of the EDUCAUSE Learning Technology Leadership program (2005-2007). He is also active in the design and delivery of international leadership development institutes. Dr. Ragan has taught online from 2001 through 2007 as an Affiliate Faculty in the College of Agriculture, and as part of the IELOL program. Dr. Ragan maintains research and publication activities focusing on a range of topics including the definition of competencies necessary for online teaching success, quality of instruction in online learning, and a framework for quality assurance in faculty development programming.

Ray Shroeder

Ray Schroeder (IELOL Faculty 2009-2010)

Ray Schroeder is Associate Vice Chancellor for Online Learning at the University of Illinois Springfield and Director of the Center for Online Leadership and Strategy at the University Continuing and Professional Education Association (UPCEA). Schroeder has numerous national presentations and publications in online and technology-enhanced learning. Ray has published the popular Online Learning Update and Educational Technology blogs for the past decade. He was a Sloan Consortium Distinguished Scholar in Online Learning 2002-2003, recipient of the 2002 Sloan-C award for the “Most Outstanding Achievement in ALN by an Individual,” University of Southern Maine “Visiting Scholar in Online Learning” 2006-2009, and co-founder of the New Century Learning Consortium.

Ray was named the inaugural 2010 recipient of the Sloan Consortium’s highest Individual award – the A. Frank Mayadas Leadership Award. He received the 2011 University of Illinois Distinguished Service Award. Schroeder is an inaugural Sloan Consortium Fellow and the 2012 Innovation Fellow for Digital Learning by the UPCEA.

Peter Shea

Peter Shea (IELOL Guest Lecturer 2009)

Peter Shea, Ph.D., is currently Associate Provost for Online Learning with University at Albany, SUNY and provides leadership and strategy for online teaching and learning in collaboration with academic, administrative, and support units across the University. Dr. Shea joined the department of Educational Theory and Practice in Fall 2004 with a joint appointment with the Department of Informatics in the College of Computing and Information. His research focuses on technology-mediated teaching and learning in higher education. He is the author of numerous articles and several book chapters on the topic of online learning and co-author of “The Successful Distance Learning Student”. He is a co-recipient of several national awards including the EDUCAUSE Award for Systemic Progress in Teaching and Learning for the State University of New York, and Sloan Consortium Awards for Excellence in Faculty Development and Asynchronous Learning Networks Programs.

Dr. Shea has also been the recipient of significant external funding for his recent work. This includes three grants from the Alfred P. Sloan Foundation to research faculty and student experiences in complete online learning environments and support for the development of hybrid learning environments at the University at Albany. He is now principal investigator on a US Department of Education grant to research and develop an online system to support the teaching of Chinese to children in K-12 public schools.

Previously Dr. Shea was the Director of the SUNY Learning Network, the online education system for the 64 colleges of the State University of New York. Dr. Shea has also served as manager of the SUNY Teaching, Learning, and Technology Program and Project Director for SUNY’s participation in the Multimedia Educational Resource for Learning and Online Teaching (MERLOT), an international collaboration for peer review of discipline-specific online learning resources. He is also a member of the USNY Technology Policy Council.

Andrew Shean

Andrew Shean (IELOL Alumni 2012, IELOL Faculty 2014-2017)

Dr. Andrew Shean, Chief Academic Learning Officer, Bridgepoint Education. Dr. Shean, previously the Vice Provost of Provost of Curriculum and Innovation at Ashford University, now leads the centralization of resources across all Bridgepoint universities to drive greater productivity related to learning resources in order to better position and deliver even HIGHER quality education through consistency of best practices in instructional design, innovative use of educational technology, and successful student outcomes.

Andrew joined the Ashford University team in 2011 as the Executive Dean of the College of Education. Dr. Shean was responsible for academic, curricular, and co-curricular policies, as well as the academic programs of the college. His duties included coordination of campus deans, chairpersons, and faculty in various academic environments, and interaction with accreditation agencies. He supported the University provost and president in the achievement of University goals. Before assuming the position of Executive Dean, Dr. Shean was an Associate Professor in Ashford’s College of Education and the Council Chair for Ashford’s Education Leadership and Technology program.

Prior to joining Ashford University, Dr. Shean was an Administrator in the Poway Unified School District, leading the district’s initiative to develop an online education program and being named Poway Unified School District Teacher of the Year. He has held faculty positions at Alliant International University, has taught at Chapman University and Palomar Community College, and was an Academic Dean at Johns Hopkins Center for Talented Youth. He has been a keynote speaker at many educational presentations and conferences. Dr. Shean earned his Doctor of Educational Leadership and Management degree from Alliant International University. He holds an MA in Education and a BA in Sociology from the University of Northern Colorado.

Kaye Shelton

Kaye Shelton (IELOL Faculty 2015)

Kaye Shelton, Ph.D., is an Associate Professor of Educational Leadership in the Center for Doctoral Studies in the College of Education at Lamar University. Previously as the Dean of Online Education for Dallas Baptist University, she led the development and ongoing operations of their online education programs with over 55 majors and degrees offered fully online. She is certified as an online instructor, teaching online since 1999, and also an online education consultant.

Dr. Shelton’s education includes an M.S. in Education emphasizing Online Teaching and Learning from California State University-East Bay and a PhD in Educational Leadership (Higher Education) from the University of Nebraska. Winner of the both the Blackboard and eLearning exemplary online course awards, she has published over 30 articles and book chapters in the field of online education, including a book entitled An Administrator’s Guide to Online Education. Dr. Shelton was also awarded a Sloan-C Effective Practice award for her research on the Quality Scorecard for the Administration of Online Education Programs, the John R Bourne award for Outstanding Achievement in Online Education and the NCPEA Morphet Dissertation award, Dr. Shelton has been involved with research in online education since 1997. She has spoken at numerous conferences and workshops and advised peer institutions regarding the creation of an online education program and the best practices for teaching online and faculty support. She has also served as an advisor regarding online education programs for several peer institutions.

Recently, Dr. Shelton has been involved in the international use of the Quality Scorecard for the Administration of Online Programs as it has been adopted by Mexico and Latin America. She is also an Online Learning Consortium Scorecard evaluator and teaches workshops regarding its implementation.

Support Staff

Jennifer Paloma Rafferty (IELOL Alumni 2014, IELOL Co-Director 2020-2021)

Jennifer Rafferty is the Director of Instructional Design for PresenceLearning. Prior to this role, Jennifer worked as the Director of the Institute for Professional Development at OLC, where she provided leadership in researching, scoping, managing, and evaluating a full range of professional development solutions for multiple audiences within the OLC Institute. She has worked for over 16 years supporting online learning initiatives in higher education and in the adult basic education system. Prior to OLC, Jennifer worked for over seven years as an instructional designer at Quinnipiac University Online in Hamden, Connecticut. During her time at Quinnipiac University, Jennifer was also responsible for spearheading the development of the first online Spanish course at the University. She continues to teach this specialized curriculum for the School of Nursing and presents both nationally and internationally on the topic of online foreign language instruction. Prior to working in higher education, Jennifer was the project manager for the Massachusetts Adult Basic Education Distance Learning Project. In this role, she collaborated with the Massachusetts Department of Education and Project IDEAL to research and identify best practices for distance learning programs serving adult GED and ESL students. Jennifer holds a Masters of Education in Instructional Design from UMASS Boston, a Masters of Arts in Spanish from the University of Wisconsin-Madison, and an undergraduate degree in Romance Languages from Mount Holyoke College.

Elisabeth Stucklen

Elisabeth Stucklen (Instructional Designer, IELOL Alumni 2020)

Elisabeth Stucklen is an instructional designer in OLC’s Institute for Professional Development, where she provides support for the IELOL program and manages the OLC Institute’s Instructional Designer Certificate program and associated 4-week courses. Elisabeth has worked in online higher education and instructional design for over 17 years. Prior to joining OLC, she worked as the senior instructional designer at Mount Washington College in Manchester, NH, where she was responsible for creating new online courses, providing training and support for faculty, and assisting the director in monitoring the course development process. Before MWC, she worked at Lesley University providing professional development and course design assistance to faculty.

In addition to her role with the OLC, Elisabeth also teaches online for Brandeis University in their Masters in Online Learning Design program and volunteers as a mentor in the Educause and Penn State ID2ID program for instructional designers.

Elisabeth holds a Master’s of Science in Instructional Design and Technology from Emporia State University, and a Bachelors of Science in Visual Communication Technology from Lesley University. Elisabeth is also a graduate of the IELOL program 2020 cohort.